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Old 02-26-2008, 08:52 PM
QOTS QOTS is offline

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WAG Coupon Guidelines

Walgreen stores accept a variety of coupons everyday.

The coupons generally fall into two categories. Walgreen issued coupons and
manufacturer issued coupons. We will accept one Walgreen issued coupon
and one manufacturer coupon for the same item, unless either coupon
prohibits such use. You may use a "Walgreens" Roto Ad coupon and a
manufacturer's coupon, toward the purchase on any one item.

Walgreens does not provide cash back if a coupon is presented
for more than the purchase value of the item.
Coupons from other retailers or coupons for
products not carried in our stores are not accepted.
All valid coupons must be
presented to the cashier at the time of sale.

When purchasing two of the same item with a Buy one get one free coupon
offer can an additional manufacturers coupon or store coupon be used in
combination on the purchase?

NO. One item is being purchased and only one coupon can be used.

If a product is purchased for a price of .78 (cents), for example, and
a
coupon is given with face value of $1.00, how much is the proper coupon
deduction?

Product retail plus taxes, unless state requires consumer to pay taxes.

If a coupon states "good on any size of the product" but does not
specifically exclude trail sizes of this product, can the coupon be
used on
the trial size of the product?

Yes, unless coupon is printed with the wording (excluding trail sizes).

Does the term, "one coupon per purchase", mean per item or per visit to
the store?

Per item purchased.

May coupons be used toward the purchase of clearance items?

Yes, however Walgreens does not provide cash back if a coupon is
presented for more than the purchase value of the item.


Must internet coupons be printed from the internet in color or is black
and white acceptable?

It does not matter how internet coupons are printed.

If I have three coupons and three items will all of the coupons
double/triple and allow me to make like savings on like products?

We will accept one Walgreen issued coupon and one manufacture coupon
for
the same one item, unless either coupon prohibits such use.



Does a Manager have the right to limit the number of ad items I
purchase
even though there is no limit listed in the ad circular?

Yes, Managers have the right to limit quantities of all advertised
items.


Can a store which does not sell an advertised item issue me a
rain-check
for that item?

Rain checks are not available from stores that do not carry the
advertised item.


Do you except expired coupons?

No expired coupons

If I purchase an item with a coupon and I return the item, will I
receive a
refund for the coupon as well?

No.


Price Matching Policy? As a company we do not price match so the
answer to all of the below questions are no.


Do you price match any ad from any store or just certain ones?
If only certain ones, what is the criteria?
Does the ad have to have a date on it?
Do you price match internet stores/ads? If so, what information must
be
printed out? What do you say to the cashier when you get to the
register
to actually do the price matching?
Can you use a coupon on an item that is price matched (e.g., food
items)?
Are all store items including all food items, eligible for price
matching?
Do you price match your own stores if one location is cheaper than
another?

Accurate Price scan guarantee:

If an item scans at a price different from the advertised stated price,
what is the customer entitled to, if anything.
Currently we do not have a price guarantee policy.
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The Following 38 Users Say Thank You to QOTS For This Useful Post:
39470 (08-18-2008), ahutch22 (07-30-2008), amylynnk (05-04-2008), azsummersett (05-10-2008), bargainshopper (02-26-2008), brook1976 (02-26-2008), ceskow (03-03-2008), colson228 (02-27-2008), Dutchess2219 (05-06-2008), echo81577 (07-04-2008), eeyore55107 (05-06-2008), Frances61793 (02-27-2008), fsc (03-02-2008), Gresh (08-06-2008), hmsolbach (02-27-2008), houndthorn (08-14-2008), hunners (07-15-2008), jan_stffrd (02-28-2008), jenbob31905 (08-05-2008), Kim Emper (08-05-2008), lovelandsalinas06 (07-14-2008), lucky (06-11-2008), MMPeanutGirl (08-20-2008), momof2plustwins (02-27-2008), momto4greatkids!!!! (07-10-2008), momtoariana617 (05-13-2008), mrialsjr (08-20-2008), mrsmacs (05-16-2008), rach (02-27-2008), Sandrac812 (02-27-2008), sdf (08-12-2008), Semicolon (08-24-2008), Soon2bMomof3 (07-07-2008), suzi1972 (06-21-2008), SwampQueen (07-13-2008), williemae (05-06-2008), wishbone27 (05-08-2008), wlcross (02-26-2008)
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Old 02-26-2008, 09:02 PM
staviles staviles is offline

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So is this the email that you sent to corporate with their answers on it? If so, then this is great information!! I love being able to say that Corporate states you can take a Q on a clearance item...I did however, always know that they should never give you money back on a Q as is the case with "overage" on some purchases..I guess as long as your total is over $0.00 there is no way for them to know that you had gotten overage!! Thanks for posting.
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Old 02-26-2008, 09:08 PM
QOTS QOTS is offline

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no i asked what the policy was and they sent me this entire email of their coupon accepting guidelines. This was all typed out by the rep who sent it to me.
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Old 02-26-2008, 09:32 PM
staviles staviles is offline

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So those aren't your questions?? They had them already asked like that in the email?? How weird! Goes to show we aren't the only ones that were wondering what WAGS coupon policy was!
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Old 02-26-2008, 09:44 PM
QOTS QOTS is offline

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no I just asked the policy and the rep sent me all of this maybe they are tired of people asking and put all the asked questions together.
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Old 02-26-2008, 10:00 PM
brook1976 brook1976 is online now

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I wonder if this is why my WAG wouldn't let me use 2 Jane coupons.

"When purchasing two of the same item with a Buy one get one free coupon
offer can an additional manufacturers coupon or store coupon be used in
combination on the purchase?

NO. One item is being purchased and only one coupon can be used."

But surely an ad BOGO has to be different than a coupon BOGO. Wouldn't you think? Guess I need to send another email to corporate to find out.
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Old 02-27-2008, 04:22 AM
hmsolbach hmsolbach is offline

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Quote:
Originally Posted by brook1976 View Post
I wonder if this is why my WAG wouldn't let me use 2 Jane coupons.

"When purchasing two of the same item with a Buy one get one free coupon
offer can an additional manufacturers coupon or store coupon be used in
combination on the purchase?

NO. One item is being purchased and only one coupon can be used."

But surely an ad BOGO has to be different than a coupon BOGO. Wouldn't you think? Guess I need to send another email to corporate to find out.
I would guess that this statement is only talking about BOGO COUPONS not ads. At least, that's how I read it.
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Old 02-27-2008, 05:59 AM
rach rach is online now

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Yeah, it seems they have missed the burning question.
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Old 02-27-2008, 07:42 AM
brook1976 brook1976 is online now

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brook1976 has posted more than 150 good deals!brook1976 has posted more than 150 good deals!
I have sent corp. an email asking them this question. I will post their reply if I ever get one.
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Old 02-27-2008, 05:47 PM
hmsolbach hmsolbach is offline

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Quote:
Originally Posted by brook1976 View Post
I have sent corp. an email asking them this question. I will post their reply if I ever get one.
Awesome. I just hope the answer ends up being detrimental to our couponing on BOGOs.
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Old 02-27-2008, 07:30 PM
brownie16 brownie16 is online now

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This is funny. Below I have posted the email from corporate I received just 2 days ago. My question was specifically limited to BOGO and using 2 manu. coupons (1 for each item).





February 25, 2008


Dear ,

Thank you for taking your time to contact our Corporate Offices. We
appreciate hearing from our customers and value all comments received.
We
do not have a coupon policy. We use guidelines and if only one item is
being purchased then only one coupon can be used. If this does not
answer
your question, you will need to contact the store manager directly or
call
the district office at 1-800-Walgreens for assistance.

Again, thank you for letting us know about your satisfaction. We truly
appreciate your thoughtfulness.

Sincerely,


Marci T.
Consumer Response Representative


Ref # 1428227
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Old 02-29-2008, 08:57 PM
brook1976 brook1976 is online now

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Hmmm...Here is the response I got. I asked for the coupon policy too but din't get one. Wonder what happens if you try to return 1 item from a bogo sale. Do they give you half the purchase price back, the whole thing or just the tax?

Thank you for taking your time to contact our Corporate Offices. We
appreciate hearing from our customers and value all comments received.

When shopping a Walgreens B1G1 sale you may use 1 manufacturer coupon.
Only
one item is actually being purchased, therefore you can only use 1
coupon.
You may not use a B1G1 coupon with another B1G1 coupon. Only 1
manufacturer
coupon may be used to purchase a product at a time.

Again, thank you for letting us know about your satisfaction. We truly
appreciate your thoughtfulness.

Sincerely,


April S.
Consumer Response Representative


Ref # 1430993
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Old 03-05-2008, 04:39 PM
QOTS QOTS is offline

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what about if the sale is b1g1 (without a coupon) and you have a b1g1 coupon.
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Old 05-06-2008, 12:12 PM
missylou missylou is offline

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what email address did you use? my walgreens today said they will not adjust down a coupon. I called the customer service number and they verified that - no adjusting down a coupon.
thanks.
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Old 05-06-2008, 02:46 PM
thecouponingdiva thecouponingdiva is offline

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I'm so confused!!!
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Old 05-06-2008, 02:57 PM
CarolynC CarolynC is offline

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Quote:
Originally Posted by missylou View Post
what email address did you use? my walgreens today said they will not adjust down a coupon. I called the customer service number and they verified that - no adjusting down a coupon.
thanks.

That was posted 2-3 months ago and companies DO change their policies. That could be the case here!
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Old 05-06-2008, 03:00 PM
Dutchess2219 Dutchess2219 is offline

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Quote:
Originally Posted by QOTS View Post
what about if the sale is b1g1 (without a coupon) and you have a b1g1 coupon.
typically, if the advertised sale (no coupon) is BIGIF, you should be able to use a BIGIF coupon and get a second item free, since the first full-priced item did not have a coupon attached
but you still can't use another coupon on any of the free items
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Old 06-27-2008, 10:21 PM
sista'lacy sista'lacy is offline

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very helpful and intersting to know because imaguy and I are trying to figure out the walgreens and cvs system...
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Old 06-30-2008, 06:32 PM
jacksonsmama jacksonsmama is offline

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Interesting.... Thanks for the info!
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  post #20  
Old 07-14-2008, 08:39 PM
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