Renew Life First Cleanse Error

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Old 05-06-2012, 01:03 PM
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Renew Life First Cleanse Error

Just want to give a heads up....


On several of my Walgreens visits today, the Renew First Cleanse that is on sale for $18 and giving the MIR wyb it at $18, the EWR shows on the receipt of $6, so this is charging an extra $6 when this item is ringing. Not sure how regional this is, but my managers have said they had this issue in the past. The EWR is the electronic waste for recycling for what I am told....I went through 5 fives to find them all similar, so check your receipts!

Also, I am sure this is to be an error when submitting for the rebate too. Not sure what they are to expect, but I will call walgreens rebates to see what they suggest.
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  #2  
Old 05-06-2012, 02:29 PM

RE: Renew Life First Cleanse Error

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Quote:
Originally Posted by thriftyCAmom View Post
Just want to give a heads up....


On several of my Walgreens visits today, the Renew First Cleanse that is on sale for $18 and giving the MIR wyb it at $18, the EWR shows on the receipt of $6, so this is charging an extra $6 when this item is ringing. Not sure how regional this is, but my managers have said they had this issue in the past. The EWR is the electronic waste for recycling for what I am told....I went through 5 fives to find them all similar, so check your receipts!

Also, I am sure this is to be an error when submitting for the rebate too. Not sure what they are to expect, but I will call walgreens rebates to see what they suggest.
Are you saying that you were charged an extra $6 fee when you purchased this? $18 + $6? I'm sure glad I didn't buy this today.
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Old 05-06-2012, 09:07 PM

RE: Renew Life First Cleanse Error

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Quote:
Originally Posted by 1littlemiracle View Post
Are you saying that you were charged an extra $6 fee when you purchased this? $18 + $6? I'm sure glad I didn't buy this today.
Yes....clearly a mistake that this EWR fee is attached to this product for some reason.
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Old 05-07-2012, 06:53 AM

RE: Renew Life First Cleanse Error

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Ouch :-/ Hope you'll post the results from your conversation with Walgreens about the rebate.
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Old 05-07-2012, 09:13 AM

RE: Renew Life First Cleanse Error

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The following is my chat earlier with wags.....my chat with them didn't seem convincing enough to me, not sure if they knew what I was talking about, so I have saved it just in case they give me a $12 rebate amount instead of the $18. I tried calling but there is no number to talk to a live person, I kept getting the run-around from the message on the phone. Anyone have any other suggestions?

You have been connected to Raquel .

Raquel : Thank you for using Walgreens' Rebate chat.


Raquel : How may I assist you today?


Me: Hi....yesterday I bought the Offer #4 which is the renew first cleanse product, it rang up as the sale price of $18, and then it tacted on a $6 EWR fee. My manager tried to fix it, so she returned my original receipt and then re-rang the product but rang it up as $12, and then the $6 EWR fee still tacted on......how does this affect my rebate? How should I submit it?


Raquel : Did you receive a new receipt showing that the product was repurchased?


Me: Yes, but for $12....she adjusted the price since she did not know how to take off the $6 EWR fee


Me: Im afraid that I will get a $12 rebate instead of a $18 one.


Raquel : How much totally was paid for the product?


Me: including the EWR fee...$18


Raquel : That will be the total amount that you will received back for your rebate.


Raquel : If you are going to submit the information via mail, please make sure to keep copies of all submitted materials for your record.


Me: Okay, I am making sure since this is an error in the system somewhere.


Me: Thank you
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Old 05-07-2012, 09:21 AM

RE: Renew Life First Cleanse Error

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I don't know if this EWR is just showing in your state/county but my SIL bought it in NWAr and it rang up $18 and there's no subtracted amount anywhere in her receipt. So the sale price showing in her receipt is $18 and she paid with RRs from past trxn coming up with just tax OOP.

can this EWR be something like deposit for soda purchases that is implemented in certain states only? For that reason, it may be YMMV.
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Old 05-07-2012, 10:20 AM

RE: Renew Life First Cleanse Error

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My manager told me this was a electronic waste recycling fee....you know when you buy a new tv and you pay that fee, its gets tact'ed on to your total. I have no clue why this is doing it. Some of the managers I came across said they used to do this a long time ago, some said they haven't seen this fee in awhile, and at one store we tried to take it off on the (new) registers and wasn't able, it wasn't highlighted for them to take off. Weird. I had my RR's expring yesterday and had to find something to blow the last 2 $10 on, so I'd thought I'd cash those in.
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