Problem With Java And Printing From Smart Source/Red Plum.

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Old 01-27-2013, 06:21 AM
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Question Problem with Java and printing from Smart Source/Red Plum.

Every time I try and print from Smart Source or Red Plum I get a pop up that Java is installed. I have Java, I cleared cookies, I even uninstalled and reinstalled Java and still nada. Any ideas? tia
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Old 01-27-2013, 06:25 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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I have the exact same problem! I have tried everything I have found online, re-installed, etc.
I haven't been able to print q's from them for over a year! Very frustrating! I feel your pain!
Maybe some one on this forum can work a miracle!
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Old 01-27-2013, 06:29 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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Old 01-27-2013, 07:09 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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I find i can print smartsource and redplum coupons using explorer instead of chrome.
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Old 01-27-2013, 07:11 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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Quote:
Originally Posted by renaemrgn View Post
I find i can print smartsource and redplum coupons using explorer instead of chrome.
Mine did to for awhile and then it quit working. So strange!
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Old 01-29-2013, 10:00 PM

RE: Problem with Java and printing from Smart Source/Red Plum.

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I too can also print in Internet Explorer (I usually use Firefox). Computer friend summed it up as Java doesn't want to play nice with some security softwares. LOL.
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Old 01-30-2013, 05:38 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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I had this problem also, but when I went to the redplum website and downloaded Java all went well. This is how I got it to work on one of my other computers also.
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Old 01-30-2013, 06:27 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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I had this problem the other day, just seitcjed from using chrome to ie to print and it worked fine.
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Old 02-17-2014, 06:33 PM

RE: Problem with Java and printing from Smart Source/Red Plum.

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I have not been able to print smart source coupons for the longest time. Tonight I downloaded opera browser, and wala! I can print smart source q's again w/o getting a java error. Have to wonder if this will last.....
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Old 02-18-2014, 03:52 PM

RE: Problem with Java and printing from Smart Source/Red Plum.

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You can also try going into the Java Control Panel under "Programs" in the Control Panel. On the systems tab, try lowering the security level from "High" to "Medium". This helped for me for a few browsers when I couldn't print from RedPlum after reinstalling Java several times.
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Old 02-28-2014, 06:23 PM

RE: Problem with Java and printing from Smart Source/Red Plum.

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Usually when this happens I uninstall the browser and then reinstall it. Then install Java if it was uninstalled.

Sometimes, it is simply better to install a clean browser than to update numerous times.
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Old 03-11-2014, 06:58 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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I followed the instructions on this page and it worked for me... finally! in IE.

Can't Print with Java 7 Update 51? - redplum.com
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Old 03-11-2014, 07:14 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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Doesn't work for me with Firefox, but no problems on Chrome. I don't get it either.
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Old 03-13-2014, 11:54 PM

RE: Problem with Java and printing from Smart Source/Red Plum.

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wow, I am so glad I started reading the forums... Had this problem tonight, even updated java which I dont understand as was working fine before. I will now try in IE
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Old 09-01-2014, 08:19 PM

RE: Problem with Java and printing from Smart Source/Red Plum.

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oceang1
Idea SmartSource Java Problem FIXED

To start, I use Mozilla Firefox as my browser.
I had the same problems everyone else is having with Java and having to reinstall every time I try to print coupons.

I read the forums and they said to make sure you have the most recent Java version. I did that and still had the problems.

THE FIX:
THEN, I went to programs in the control panel. Identified the Java and removed the program completely. I had 2 other Java programs listed and removed them too. 1 of them did not have the remove tab shown.
I did a search and saw that there was still Java listed under my program Files.

Java is an external program and you can download this from JAVA.COM safely.
Click on the Start caption in the bottom left. Click on Run and type in C:\Program files.

With in the Program files, I had java listed. I clicked on Java and deleted the entire folder. It was gone. I then checked the programs in the control panel and the Java program ( the one I saw earlier without the remove button) was now gone.

In the browser, I went to JAVA.com and did a full reinstall ( without the ASK toolbar - I hate having extra toolbars - unless you want it). After I reinstalled the new Java version, the coupons printed like a dream without any hesitation.

For those of you that read this. I hope it fixes your problem. It did mine.
( Now to get my computer running faster. LOL on that one.????? )

Please reply and let us all know if this fixes your coupon printing problems.
Good Luck.

Last edited by oceang1; 09-01-2014 at 08:22 PM.
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Old 09-02-2014, 02:59 AM

RE: Problem with Java and printing from Smart Source/Red Plum.

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This Java thing can be a real pain sometimes!
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Old 10-19-2014, 03:54 PM

RE: Problem with Java and printing from Smart Source/Red Plum.

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Just the other day I tried something with Java on my computer. I couldn't print any Smartsource or Redplum anymore. Even though I downloaded and installed the most recent version of Java, no coupons would print. As a matter of fact, I kept receiving a message that Java wasn't installed at all. I read somewhere about installing the Java Windows Offline Version. You have to choose 32 or 64 bit. Well it worked and now I can print Smartsource and Redplum again. My computer runs Vista. The coupons print from Mozilla and Chrome. Now my old computer runs XP and Smartsource and Redplum says that I need to install Net. Framework 4.5 and I can't because the system is old.
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