Redplum Coupon Printing On A Mac

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Old 01-03-2013, 07:11 PM
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Redplum coupon printing on a mac

Does anyone else have problems printing coupons from red plum from a Mac? I have re downloaded all the required software and still not working. Thanks for any ideas or solutions! Love the forum -- I am addicted to reading daily posts! Happy new year everyone!
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Old 01-03-2013, 07:37 PM

RE: Redplum coupon printing on a mac

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Yes, I have problems too, the window where it says to allow never pops up for me so i just don't print RP coupons. I have unblocked popups and everything i'm not sure why it won't work. you're not the only one
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Old 01-03-2013, 07:50 PM

RE: Redplum coupon printing on a mac

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Me too I can't remember if it's RP or not but there is one that keeps telling me I need Java although I clearly have it and have updated it.
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Old 01-03-2013, 08:46 PM

RE: Redplum coupon printing on a mac

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IDK if this will help--but I had problems at first too, but I then tried on safari (vs firefox, what I had been using.) You may have tried this already, but if not, try it, or another browser. Maybe it will help. Don't give up though, because I had the same problem with smart source and one day it just 'magically' decided to print. Good luck
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Old 01-03-2013, 08:53 PM

RE: Redplum coupon printing on a mac

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Quote:
Originally Posted by wcm_rn
Me too I can't remember if it's RP or not but there is one that keeps telling me I need Java although I clearly have it and have updated it.
I keep getting the java message. I will keep working on this...so frustrating!
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Old 01-03-2013, 09:03 PM

RE: Redplum coupon printing on a mac

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I had problems with the java in the past. Make sure it is enabled on your browser. If that isn't the problem, I think it has to do with pc lag. If you can force java to open before printing it may cure that. I used to use a super crappy laptop but have since upgraded to a monster gaming pc. I never have a problem with the java now.
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Old 01-06-2013, 11:57 AM

RE: Redplum coupon printing on a mac

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I don't know if this will work for anyone but it worked for me just now. I have a mac and couldn't get redplum to recognize that I'd downloaded Java.

I followed the following directions for Browsers for Windows and Mac OS X Firefox here:

How do I enable Java in my web browser?

When I got to step #5, my button already said Disable, but I clicked on it so it showed Enable, then clicked on it again so it said Disable. (I basically turned it off, then turned it on again...I think.)

I went back to Redplum.com and clicked on some coupons and they printed!

BTW...I know NOTHING about computers, but I hope this helps someone else.
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