I was just at Target today trying to purchase the Natures Valley Granola Bars. About a month ago I was in there trying to buy these bars, a box with 2pks, at .99cts regular price and I had the .75 ct coupon that I had printed up on AFC. The cashier refused to allow the coupon to be used because it wouldn't go through the system when she scanned it. Then I asked for a manager. To make a long story short we called customer service and that person said "if it is not a coupon from our site then you cannot use it in our store". Okay, well now there is a coupon on Target.com for .75 ct off, same one except it has listed two bullets: granola bars and fruit snacks. Neither coupon lists the size of the box, quantity, etc. So...........today when I went in the coupon wouldn't scan again!!!!!!!!! I told the manager all about my first experience and I asked her to see if it would scan on the box with 6pks in it, just out of curiosity. She told an associate to go and get the box and while we waited for him we chatted about couponing and how we can get overages. SHE SAID THAT AT THAT PARTICULAR STORE, OFF OF NEWGARDEN, OVERAGES ARE NOT ALLOWED AND ANYONE WHO ATTEMPTS TO RECEIVE ANY TYPE OF OVERAGES WILL BE PROSECUTED!!! She also stated that they are teaching their cashiers to check products so people cannot get the overages, which I think would be pretty hard to do, especially with big orders. Now, with that all said, I don't know if she was trying to scare me or not BUT it sure did work
Does anyone know anything about this issue? If so please respond to me so I can shop more peacefully knowing that what I am doing is not breaking any law

I have no idea, except to say that when they turn the coupon in for redemption they will be getting the whole value back to their store. They aren't losing money if they give you an overage. At least that is my understanding.

Okay, if a person can be prosecuted for getting overage. Isn't it the same thing that Target is doing, by getting the overage from the manufacturer when they submit the coupon for reimbursement. Sounds a little far fetched to me. It would fall on the cashier for not catching it. I don't think it is the customer's job to point out when a coupon is more than the product. I don't expect to receive overage, but when it does happen I am happy to get it.

I don't always look at prices if it's something I know I have to have. Therefore, I don't necessarily know if overage is occurring. When you are trying to unload a cart of groceries and deal with a toddler, I don't always get to pay attention when an item scans. I do review my receipt before I leave because on occassion items have scanned incorrectly. I agree with Mississippi Queen, I would talk to a District Manager if you want clarification.

I think that prosecution is one of those words that managers know scares honest people like us so some of them will drop it in order to get their way.

What a load she is feeding you. Call and ask to speak to the store manager, not just the one that is on duty at the time. If you are still getting this line of fiction ask for the district managers number. Then once you have the number call them! This is not okay. No, Target does not give overage and cashiers are held accountable. So please if you do not want them scrutizing your coupons, be upfront and let them know which ones need to be adjusted. I am happy to let them know when I have a coupon for more than the amount. I figure if I expect them to follow the coupon rules I must hold myself to the same standards

I think she is telling tales but if you tell her "yah, you guys pay me to take stuff home!" well she is most likely going to get defensive and have some sort of response.

Stores are sorta used to the idea of US paying to leave with the items ~ not us using extra money from some items to help pay for the others.

Prosecute ~ impossible! It is the register system and cashier running it through. If I have a rcpt and leave the store ~ I have followed the process. Even if shoplifters pick something up and walk all over the store and loose it before leaving, if they don't have unpaid merchandise from your store you are out of luck. I once SAW a lady take merchandise and put it in her bag. I called security and followed her. Security said she could have unpaid merchandise from every store in the mall but if she ditched mine in a trash can or in a car ~ I could get sued and my company could. I SAW her take the stuff and leave the store ~ but I couldn't accuse her without putting my family and company in harms way. So how on Earth can Target prosecute someone for trying to use a $1 coupon on a $.99 item?!?

My stores do not know how to adjust a coupon! Time after time I have had cashier, supervisors and managers all try and in the end they decide the magic K1 key is a better option than wasting the manhours to figure it out.

Once a manager refused me and I called CS and handed him the phone and he still couldn't make it work with her telling him what to do. Finally he hit the K1 key and just told her he had it and thanks. I wanted them to learn how to do it! If I knew how to do it I could teach the cashiers and avoid hassle! Like at CVS if you buy 5 @ $.99 and use $1 coupons you know the last one will beep and can warn the cashier that the max value is $.95 ~ it goes so much smoother! Yes, the cashier "can" push it through but usually there is the "are you sure you bought 5? Let's count them." mess! My 10 minutes and headache is worth more to me than the $.20 overage!

I think she is full of it!!!!!!!! Think about it. What are they going to do call 911 and say "This lady used a coupon and got a 5 cent overage".... I don't think anyone is going arrested for using valid coupons. I would just ignore it. Or if it's said again I might laugh. She needs to get a life.

OMG that is so hilarious that she would actually, first say that to you, secondly expect you to believe it. I would have set her straight about how laughable her comment was.

I couldn't believe it when I heard it! I know my jaw dropped on the floor. It would take forever to check out if the cashier is supposed to prevent overages. Could you imagine if they checked every item with the coupon and then calculated if there is overage? It would take forever! Imagine the lines!!! I think she was just trying to scare you. If someone throws the word prosecution around, yes, I would get scared too!

Not going to happen...and I cannot believe your Target told you they do not take Man. Q's. Someone in management at that Target doesn't want to fool with coupons at all! I think what they are referring to is deliberate fraud on a large scale, and as usual someone has misinterpreted a memo they received and applied it to a .05 overage. Most posters say to have the checker use the hand scanner, not the one in the counter and most of the coupons, man Q or Target internet Q's will work.

My Target loves my Q's, the CSM even usually closes the line until I am finished and just tells the other customers that I will be awhile, I have saving money down to a science! They know I donate a bunch to my DD school...and that I make the decision on where my School spends $8000 every year for gift cards for Staff Appreciation! LOL

Don't be afraid of prosecution, I don't think it is in your future. It would be worth a call to the local Prosecuting Attorney just to hear them laugh about it though! LOL

Scare tactics. Where I am i can't get overages at Target or Albertsons, the register automatically adjusts the amount to make it zero. Whereas, alot of other people about 20-30 minutes from me could get overages because they had older registers. I had to ask because I would buy the exact same items, prices were same, tax might have been different, same coupons but they were paying alot less than I was.

Wouldn't that be a funny conversation to hear?

When I worked at walmart, there was a guy who would collect receipts in the parking lot than come in pick up the item and return it. He also had tons of clothes over his clothes that we watched him put on. The store did nothing to him. Gave him a refund on the items he never bought than told him to leave the store and not come back. So I doubt coupons are worth prosecuting us.

This overage line is a load of crap...our family owned a supermarket for over 30yrs. and if we turned in the q's within the time specified we were fully reimbursed from the company that issued the q regardless of the cost of the item...if target issued the q they can put restrictions on it other than that each store makes the $ for not allowing the overage....that's why I don't understand when stores say you can't do this or that because you'll get it free or an overage...they get reimbused regardless. Maybe it's another way to make $ if they don't allow the overage we pay the item price, but they get the full q value.!!!