[naomi123]

So I went to Olive Garden last night with my sister. It was awfull!!! We didn't get greeted for 17 min, no breadsticks for 25, we never got little plates for our breadsticks or refills. Anyways, I decided to talk to the manager. He was so nice. I just wanted to let him know because I work in a resturant myself. He said just a minute and came back with a giftcard ($30.00). I told him it was ok he didn't need to do that. Then he followed me back to my table and also comped our $25.00 meal. Yes we got $55.00 for FREE!!!! I love olive garden and I would have went back anyways. But now I will go back even sooner. Thanks for letting me share!!

[HaileysMom]

Wow that is great!!!! I feel sorry for the waiter I bet he is going to be fired...oh well, I'm glad it all worked out for you!!!

[hghent]

I love when a manager knows how to take care of customers! I had a horrible experience at Ruby Tuesdays (I have yet to go back) and I had to ask for the manger twice before he came over. He was like "oh well, sorry this time." I wanted something done about our horrible meal! We even told him that we wanted something taken off our bill and he comp'd an appitizer. I worked as a server for over 8 years before I became an RN and I know how the management is supposed to act. I even contacted the corporate offices via email and I received nothing in response! I won't go back there to eat again. My whole family won't eat there either! If what happened to you at OG happened to me, then I would give them a second try!

Great for you!!! Enjoy your other free meal!!

[winnross]

Good for you!! They treated you with respect and handled this professionally! That is why you are returning to give them a second chance!!! Good going..enjoyu your next meal comp. of OG!

[Samantha85VA]

That was handled wonderfully!! Congrats on your free GC!

[granny of 7]

[Kmchamplin]

I highly doubt that the server wil get fired unless this behavior is a constant with the server.

I normally don't complain, but that service would of called for a complaint.

[CM_ANGEL]

Originally Posted by Kmchamplin

I highly doubt that the server wil get fired unless this behavior is a constant with the server.

I normally don't complain, but that service would of called for a complaint.

[bette]

I had the exact same thing happen at our Ruby Tuesdays! We won't be going back there either!