Smith's Coupon Policy

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Old 05-14-2011, 01:41 PM
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Smith's Coupon Policy

I finally recieved a response from Smiths. Here is the e-mail I recieved regarding their coupon policy. It is very close to the policy Ravynl was given.

Dear Customer,

Thank you for contacting Smith's Food and Drug. Our coupon policy varies by division. The policy for stores in your area is as follows. Please note that this policy is our most current; however it is subject to change without notice.

The store manager has the right to accept, decline or limit the quantity of coupons or items used or purchased in a single transaction, by a single customer, or in a single day.

Double Coupons:

o Coupons are not doubled.

Pharmacy Coupons:

o Competitor pharmacy coupons are not accepted.

o LCM or Competitor Coupons may not be used in conjunction with our $4 Generic Program

General Coupon Policy:

o Limit one (1) manufacturer coupon per item purchased.

o Limit one (1) store coupon per item purchased.

o Limit one (1) manufacturer and one (1) store coupon can be used on the same item.

o Catalina (competitor checkout) coupons are accepted.

Limit one (1) Catalina coupon per item.

Catalina coupons may not be used with a manufacturer coupon on the same item.

There is no limit on the number of Catalina coupons (one Catalina coupon per item) that are presented in a single transaction as long as the total coupon amount does not exceed the total grocery bill for that transaction.

o Coupons cannot be used on “free” items.

o Expired coupons are not accepted.

o Amount refunded cannot exceed the cost of the item.

I hope this information proves useful. If there is anything further I can assist you with, please do not hesitate to contact me. Thank you for your patronage.

Sincerely,

Joe Kinnan
Web Support
Email: joseph.kinnan2@kroger.com
Toll-Free: 1-866-221-4141


Arreug was kind enough to get a link for a google document of the Smith's Coupon Policy. Link: https://docs.google.com/viewer?a=v&p...CNuppsoK&pli=1
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Old 01-11-2012, 05:53 AM

RE: Smith's Coupon Policy

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Update (10/14/11)

Smiths/Kroger UPDATED Coupon Policy:

Smiths/Kroger reserves the right to limit the amount of coupons for same product in a single transaction to 5.

Smiths/Kroger also reserves the right for our Store Manager to accept, decline, or limit the use of any coupon.

Smiths/Kroger does allow refunds for manufacturer coupons that exceed the retail value of the product. If the amount is greater than $5.00, the refund will be in the form of a Smith's/Kroger gift card. YAY!!!!

-------------------------------------------------------------------------

Smiths/Kroger Coupon Policy:

Store Management has the right to accept, decline, or limit the use of ANY
coupon(s).

Store Management has the right to limit the quantity of coupons and /or items
purchased in a single transaction, by a single Customer, or in a single day.

An Electronic Digital Coupon and a paper Manufacturer Coupon cannot be used on the same item.

A Store Coupon and a paper Manufacturer Coupon may be used on the same item.

An Electronic Digital Coupon and Store Coupon may be used on the same item.

We do not accept expired coupons


Doubling does not apply to the following coupon types:

Free
Kroger
Catalina
Store Coupons
Electronic Digital Coupons
Items prohibited by law

One store coupon per item may be used. Store coupons are nontransferable and duplication of these coupons is prohibited.

Couponed items will not be sold to dealers.

We do accept “free item coupons” from the Internet if all purchase requirements stated on the coupons are met.

We reserve the right to reject any Internet coupon that is altered or does not
scan properly.

Only one Internet coupon per item will be accepted.

Internet coupons that display characteristics below will not be accepted:

Blurry
Out of proportion
Do no scan properly
Appear to be altered in any way

-------------------------------------------------------------------------

Digital Coupons Policy

Customers choosing to participate in the digital coupons are required to have an active online account with a valid, associated shopper card.

A valid shopper card or an alternate ID is required for the use of digital coupons at the time of purchase.
Digital coupons and offers are deducted from a customer purchase prior to paper coupons or any other discounts and cannot be added back or removed once card has been scanned.

Limit one use per digital coupon per transaction
Digital offers cannot be combined with manufacturer paper coupons on the purchase of a single item
Digital offers do not double
A limit of 150 coupons can be loaded per household at one time

The store manager has the right to accept, decline, or limit the use of ANY digital coupon or offer.

Thanks S.S.D.
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