[gravyqueen]

I've been trying to get a few coupons printed so that I could make a Rite Aid run and I can't get the Video Values site to work correctly.

The videos are loading and I can watch them but when it redirects me to riteaid.com to login, it doesn't redirect me back to the VV site... Also, when I try to just go back to the site and watch a video again, it doesn't register me as logged in but when it redirected me to riteaid.com, it does. So, I can't get any coupons.

I've tried a few different account and 2 different computers. No luck. Is it acting crazy for everyone or am I just lucky?

[couponcreature]

Yeah, someone at RA messed up the 5-6 links to the Video Values page. It just goes to a VV "landing page" and you don't see the links to the videos anymore.

I just kept clicking the different VV links and found my way in. It seems there's only one valid link to see the VV videos now.

My main complaint is all the tracking websites the RA main page invokes. It takes forever for the RA website to load! It hangs on several tracking domains including googleadservce, yieldmanager, doubleclick, addthis, etc. What's the deal with that?

[gravyqueen]

I'm glad I'm not the only one having trouble with it. I wasn't minding the new updates to the site that much. I don't think it's as good as it could be but I was making it work... but now I can't even... well, make it work. I wanted to print the dove and tums vv coupons and I played the videos probably 5 times but I can't actually get logged in to get them.

[gravyqueen]

It's still broken tonight. I'm so annoyed. I've got +Ups expiring today that I need to use.

[couponcreature]

Call up their CS and complain. It's ridiculous that their VV website is broken.

[Winchweasel]

The issue is with Adperk and they're working on it. No sense in complaining seeing as 15K other people are doing the same thing. They know there's an issue. Someone did post a work around on their Facebook page, but dang if I know who said it.

[gravyqueen]

I just want my VV coupons!! hopefully they get it fixed yoday so that I can go shopping tomorrow.

[kalderete]

I messed with it for a while, and I finally got it to work. I think you have to sign in on riteaid.com/wellness first, then go over to the "SAVE" dropdown and click on Video Values, and then go to "My Rewards" -- if you have already watched video, otherwise watch videos below. Hope this helps!

[gravyqueen]

I went right to the video values website and watched a video. After that there will be a page that says you have to be logged in to get the savings. If you click "OK" it will redirect you to riteaid.com so that you can log in. Once you've logged in, it will then redirect you back to the VV website and you can print the coupons/watch more videos.

[Ibis]

The only way I could get it to work, and allow me to print my Axe coupon last week, was to use private browsing/incognito. I have no idea why. I tried that after reading the suggestion in a thread on this message board. I hope it works for others, too.