Johnson & Johnson Rebate

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  #1  
Old 01-31-2013, 08:27 AM
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Johnson & Johnson rebate

I got mine returned to me saying that my purchases were not valid for the rebate. I bought what is pictured and listed on the rebate. Band aids neosporin ointment and neosporin lip health. Is there anything I can do?? There is no phone number or email listed. Is it worth it to write a letter stating my case? Or should I just suck up a $10 loss? TIA
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  #2  
Old 01-31-2013, 08:39 AM

RE: Johnson & Johnson rebate

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o.0 That's terrible. Did you keep records of receipt and upc's?
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Old 01-31-2013, 09:01 AM

RE: Johnson & Johnson rebate

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Yes I made copies and they also sent what I sent them back to me.
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Old 02-02-2013, 09:32 AM

RE: Johnson & Johnson rebate

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I also had my rebate form returned today. Same thing happened to me...bought what was pictured and was told they weren't the right items!
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Old 02-02-2013, 09:47 AM

RE: Johnson & Johnson rebate

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I would first email johnson for info and send them your info
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  #6  
Old 02-02-2013, 09:52 AM

RE: Johnson & Johnson rebate

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I found this info on the healthy essentials webpage, one of the places you can get the rebate form. Maybe the people at the number given can point you in the right direction.


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  #7  
Old 02-03-2013, 10:31 AM

RE: Johnson & Johnson rebate

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Same thing happened to me -- I did notice a red X marked on my Neosporin lip health UPC and figure that's the problem. Of course, it's the one item I've started using and have discarded the package. But I checked the UPC code and it is exactly what Amazon has listed for the item. Appreciate the phone number -- I'll start there -- seems pointless to re-submit the exact information and expect different results.
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Old 02-19-2013, 05:58 PM

RE: Johnson & Johnson rebate

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Same thing here too. Grr! I have a red x on the neosporin upc. It was just the basic ointment so why wouldn't it be included?!? Guess I'll be calling too. If they want me to send stuff back, then they need to pay for another stamp and envelope!!!

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Old 02-19-2013, 06:05 PM

RE: Johnson & Johnson rebate

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I got mine today
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Old 02-19-2013, 06:12 PM

RE: Johnson & Johnson rebate

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Originally Posted by Macchiatomom View Post
I got mine today
Which upc's did you use?

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Old 02-19-2013, 06:15 PM

RE: Johnson & Johnson rebate

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Originally Posted by themedleys View Post
Which upc's did you use?

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I bought Band aids, neosporin ointment and bengay. HTH
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Old 02-19-2013, 06:25 PM

RE: Johnson & Johnson rebate

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I talked to Johnson & Johnson's customer service a couple of days ago -- they said the company managing the rebate had made an error and realized it soon after -- and that I should get my rebate without doing anything else. I did get incident report number and was told to call back if the check didn't arrive in a couple of weeks. The good news is she did say it would be a $10 check.

Macchiatomom, did you get a rejection letter first?
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Old 02-19-2013, 06:26 PM

RE: Johnson & Johnson rebate

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Originally Posted by Macchiatomom View Post

I bought Band aids, neosporin ointment and bengay. HTH
Boo! That's exactly what I bought!!

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Old 02-19-2013, 06:29 PM

RE: Johnson & Johnson rebate

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Quote:
Originally Posted by couponfemme View Post
I talked to Johnson & Johnson's customer service a couple of days ago -- they said the company managing the rebate had made an error and realized it soon after -- and that I should get my rebate without doing anything else. I did get incident report number and was told to call back if the check didn't arrive in a couple of weeks. The good news is she did say it would be a $10 check.

Macchiatomom, did you get a rejection letter first?
No, no rejection letters!
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Old 02-20-2013, 07:36 AM

RE: Johnson & Johnson rebate

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Originally Posted by Macchiatomom View Post

No, no rejection letters!
So did you get $5 or $10? The form had conflicting info so I was wondering which it'd be.

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  #16  
Old 02-22-2013, 08:36 PM

RE: Johnson & Johnson rebate

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I received a check for $5 today.

I thought I was suppose to get $10. I had circled my items and it was more than $10.
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  #17  
Old 02-26-2013, 12:15 PM

RE: Johnson & Johnson rebate

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I received a check for $5 today.

I thought I was suppose to get $10. I had circled my items and it was more than $10.
I got $5 also after arguing about the denial I got. I mentioned how the Receive part said $10 and $5 was on address but they refused to send more than $5. I'm hoping someone will report receiving $10 so I can call back and argue again. :p

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