Head And Shoulders... Not A Glitch?

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  #26  
Old 07-11-2012, 07:08 PM

RE: Head and Shoulders... Not a glitch?

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I was upset when people took advantage of the deal at Kmart! I have kids and I didn't do it because I thought it was wrong. Then there were those saying I don't have kids but I did it anyway! Now all of a sudden it's wrong to take advantage of a coupon automatically deducting full value. This doesn't seem as bad to me.
Don't get me wrong I won't be doing this because I have shampoo coming out of my wazoo and I'm not for anything that hurts couponers in any way. But I just think its funny how "taking advantage" is ok in some instances but not others. Sorry to invade thread just my two cents.

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  #27  
Old 07-11-2012, 07:42 PM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by jennlove256

Of course it is safe to assume that P&G made a mistake... But why take advantage of it... Its not worth it... There will no doubt be tons of free/mm shampoos in the future... There always are... But I guess for some the temptation is to strong...!!! Don't get me wrong I'm all about saving money and finding a good deal...!!! I however am not down with working the system over just for my own selfish needs...!!! Its doesn't so much bother me that ppl are getting them free/mm (it does a little bit) what bothers me most is that ppl have the nerves to demand full deductions or be upset when their store adjust downs the coupon... Like your not intitled to a full deduction... I have read far to many post about ppl getting upset and saying when the cashier adjusted my qs down I took the H&S off...!!! Smh
I, in no way, was taking advantage of the "glitch".. I did not expect to get the full amount off, I was happy with getting two for 2.99 but she said that it wouldn't let her change the price so I got my two and no more. I didn't realize it was just happening at CvS, I thought it was the coupon doing it everywhere, so I apologize for assuming it was the fault of p & g as I thought it was something wrong with the coupon. But please don't accuse me of being selfish or working over the system.. I didn't demand a full deduction, I pretty much had to except it or get nothing.
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  #28  
Old 07-11-2012, 07:58 PM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by dianak9938

I, in no way, was taking advantage of the "glitch".. I did not expect to get the full amount off, I was happy with getting two for 2.99 but she said that it wouldn't let her change the price so I got my two and no more. I didn't realize it was just happening at CvS, I thought it was the coupon doing it everywhere, so I apologize for assuming it was the fault of p & g as I thought it was something wrong with the coupon. But please don't accuse me of being selfish or working over the system.. I didn't demand a full deduction, I pretty much had to except it or get nothing.
I don't think you did anything wrong. They're going to get reimbursed and there are many who would have gone back and cleared the shelves. We can't control their computers and there was no way of knowing prior to using this coupon.
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  #29  
Old 07-11-2012, 08:02 PM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by acab14

I don't think you did anything wrong. They're going to get reimbursed and there are many who would have gone back and cleared the shelves. We can't control their computers and there was no way of knowing prior to using this coupon.
Right.. I could have went home and got the rest of my coupons and cleared the shelf but no way would I do that! I got 50 cents in overage on my order which is a lot less then the $10 gas card I got back last week for all the physicians formula I bought for free
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  #30  
Old 07-11-2012, 08:17 PM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by ChloeKatz
My lady voided the Q and gave me the 6.29 off before I could say anything. (My store seems a little more expensive)
My store was also $6.29 and I let my cashier know ahead of time that it may auto deduct so she entered it manually for the $6.29 to come off I was happy that she used the full price one and not the half price.
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  #31  
Old 07-11-2012, 10:00 PM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by Misschriss
I don't think p and g made a mistake. I think its just cvs registers. I don't know of any other place you can use this coupon incorrectly. Everywhere else it is asking the cashier to enter the amount to be taken off like it is supposed to do. That's why everyone is taking advantage if cvs system .
Ok so let Mr get this straight CVS is the only place that automatically takes off the full price? And nobody else finds that strange. Lol I'm just sayin...
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  #32  
Old 07-11-2012, 10:19 PM

RE: Head and Shoulders... Not a glitch?

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Didn't this same type of thing happen with the Speed Stick a few months ago? The coupon was auto deducting and we were earning ECB with very little OOP.
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  #33  
Old 07-11-2012, 10:22 PM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by babyrn
Didn't this same type of thing happen with the Speed Stick a few months ago? The coupon was auto deducting and we were earning ECB with very little OOP.
I don't remember that. Dang how I miss that . Just another example to prove my point.
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  #34  
Old 07-11-2012, 11:40 PM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by sonatinaclef View Post
I don't remember that. Dang how I miss that . Just another example to prove my point.
Your point is "CVS registers are messed up so use it". I don;t agree. I know a cvs that allowed me to use the $3/2 CG Q on maybelline! I did not mean to grab Maybelline, it was put in the covergirl eyeshadow section. @ the register I wondered why they rang for $2.64 clearance instead of $3.99 bogo 50%. When I got home that is when I realized they were Maybelline and not covergirl. I returned them for covergirl so it would track my gas card. But I didn't use another CG Q either. I could have but that is taking advantage. Not all CVS registers auto deduct. Just the messed up ones. If it was "reward" wouldn't they all work this way? Same with the speedstick, not all auto deducted, it was select locations. A person I just recently helped learn couponing to went to the messed up store for H&S and it auto deducted, same store that took wrong coupon. She went again just 2 days ago and tried the H&S and they only took off the $6.29. She argued with the cashier that she should get the $9.49... The cashier said she should never have gotten the $9.49, it was a mistake and they fixed it.

So does that help your point?
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  #35  
Old 07-11-2012, 11:44 PM

RE: Head and Shoulders... Not a glitch?

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I'm not sure if is only me but most of the bogos always takes the Max amount at CVS..not all register ..the last time that h&s qs came out it was doing the same thing..when the buy $50 worth of product rebate was going on...I remember clearly trying to buy my four items at a time ..HUGE HEADACHE ....did about 3 different trans...couldn't believe how much I paid ..when over my receipts of course after I felt better...find out it was taken $9.99... for every bogo...before someone says anything ..I didn't keep up w #$$$..bc I change of plans ..but like 20 containers of coffee( nescafe) was $1.99 and the print q ...so it came out like. .99 ..if I remember correctly...anyways went back cashier said talk to manager..I did manager said oh that cashier got fired ..LOL..jk ......she said it was fine....so at time I wonder if she really got fired...it came to be that she was the general manager...long story short is not the first time this happens w bogos at CVS ...

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  #36  
Old 07-12-2012, 02:52 AM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by aubreepwi

Your point is "CVS registers are messed up so use it". I don;t agree. I know a cvs that allowed me to use the $3/2 CG Q on maybelline! I did not mean to grab Maybelline, it was put in the covergirl eyeshadow section. @ the register I wondered why they rang for $2.64 clearance instead of $3.99 bogo 50%. When I got home that is when I realized they were Maybelline and not covergirl. I returned them for covergirl so it would track my gas card. But I didn't use another CG Q either. I could have but that is taking advantage. Not all CVS registers auto deduct. Just the messed up ones. If it was "reward" wouldn't they all work this way? Same with the speedstick, not all auto deducted, it was select locations. A person I just recently helped learn couponing to went to the messed up store for H&S and it auto deducted, same store that took wrong coupon. She went again just 2 days ago and tried the H&S and they only took off the $6.29. She argued with the cashier that she should get the $9.49... The cashier said she should never have gotten the $9.49, it was a mistake and they fixed it.

So does that help your point?
In no way am I saying to use it. I really hope nobody else misinterpreted that. All I'm saying and the reason the thread was started was they make way too many "mistakes" and I find that "funny". I personally only got four of the h&s I think its way too much oop especially since pantene has way better deals every month. I didn't know it would start such a debate and honestly thought nobody would pay attention to the thread. I'm glad for everybody's input. It wasn't meant as a morality thread but if yall really wanted to talk about it.... Don't just say something in this thread, also the more "popular" ones.

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  #37  
Old 07-12-2012, 05:52 AM

RE: Head and Shoulders... Not a glitch?

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You keep saying that this thread was a joke and people are misinterpreting the thread but going back and reading your responses I am not seeing the ha ha ...sorry. You seem like you really think cvs is rewarding you in some way and everytime some one speaks out against the coupon its oh I'm joking but whenever someone agrees with the coupon its see that's what I'm saying. Honey please these stores are not give up a thing ..not intentional anyways but sorry for not getting the joke :/
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  #38  
Old 07-12-2012, 07:26 AM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by Misschriss
You keep saying that this thread was a joke and people are misinterpreting the thread but going back and reading your responses I am not seeing the ha ha ...sorry. You seem like you really think cvs is rewarding you in some way and everytime some one speaks out against the coupon its oh I'm joking but whenever someone agrees with the coupon its see that's what I'm saying. Honey please these stores are not give up a thing ..not intentional anyways but sorry for not getting the joke :/
Ok not rewarding us in that sense. All I was saying was that whoever comes up with the ads are either really careless or doing it on purpose. And I never said I agree with it, I'm agreeing when other people bring up other examples like see.
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Old 07-12-2012, 08:01 AM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by Misschriss View Post
You keep saying that this thread was a joke and people are misinterpreting the thread but going back and reading your responses I am not seeing the ha ha ...sorry. You seem like you really think cvs is rewarding you in some way and everytime some one speaks out against the coupon its oh I'm joking but whenever someone agrees with the coupon its see that's what I'm saying. Honey please these stores are not give up a thing ..not intentional anyways but sorry for not getting the joke :/
Completely agree with everything you said. I've only had one instance with a Combos bogo coupon where it auto-deducted. This was when I was still a newbie, so at the time I didn't know what was happening or why that happened. The manager who was checking me out didn't fix it, but she manually put in the correct amount for the other bogo coupons I had. However, I didn't go advertising the fact that it auto-deducted for me because I knew it wasn't supposed to work that way. All it takes is to talk to the cashier or manager to manually input the correct amount. Even if it auto-deducts, they CAN void a coupon. Don't let them tell you they can't. If they won't adjust it, then don't use it. Your stockpile will be missing out on a few bottles of shampoos, but is it worth your dignity? Void the transaction and find a store (if you can) that will adjust it. It's that simple.

Let's all use our coupons honestly. If a future bogo coupon auto-deducts at a price that gives you overage, then keep it to yourself. Don't go advertising a false deal, because that is a form of coupon fraud in itself. With the recent bust in a multi-million dollar fraudulent coupon clipping service, I really doubt we'll be seeing some really high-value coupons. And I don't blame the manufacturers either...with people who call themselves "ethical" couponers misusing coupons left and right, why would they want to risk losing profit by issuing coupons? Watch some of the news reports where reps from manufacturers are saying that they are now less willing to issue high-value coupons, or even issue one at all.

You can argue "P&G made a mistake, it's their fault," "They programmed it that way so it's okay," "My cashier/manager said it's okay since they'll get reimbursed," or even "It's CVS's fault their registers are dumb so it's okay." Yes, P&G WILL lose profit if they even decide to reimburse CVS for all those coupons that auto-deducted. If they don't reimburse CVS, then CVS will lose profit. Who does that hurt in the end? US. Don't you see it coming around in full circle to hurt us? Why do you think stores everywhere are changing their coupon policies? Target just changed theirs, most likely in order to prevent losing too much profit from coupon fraud, and if this keeps going, I don't think CVS will be far from changing its policy again, this time to hurt us.

I know some of you may think it's funny, but for the first time, I've been truly disappointed by some on here (and other forums) who tried to jump on the H&S bandwagon but ended up voiding the transaction when the coupon didn't auto-deduct. I usually LOVE looking at other people's hauls because of the awesome support system we have here. But with the number of threads of people misusing the H&S coupons, I've pretty much stopped looking at them. Honestly, what's the point when they're teaching me (and others!) to misuse coupons? Are we willing to commit fraud just to get some free/MM shampoos? Just like someone else said on a different thread about the same issue, just because you can do it, SHOULD you? Some might say manufacturers and stores always make a profit anyway, so it's okay to take advantage of this sort of thing once in a while, but it's not. I don't know what happened at Kmart, so I can't comment on that. Fraud is fraud, period. Don't try to make it seem like something it's not. We all look down on cheaters and liars, right? I'm not saying I've been an angel my whole life, but I try really really hard to live as honestly as I can, to the point that people often tell me that I'm brutally honest. What makes the misuse of a coupon different from lying or cheating? IT IS MISUSE because we all know the bogo coupon isn't supposed to deduct $9.49, but many people DO IT ANYWAY just to get the overage. Do you honestly think that P&G budgeted that much money to reimburse stores for the hundreds if not thousands of H&S coupons that auto-deducted the $9.49? I'm sure they have employees who are aware of the average prices of the products in a particular region, and I'm sure they won't believe that stores all over the country are selling H&S for $9.49. I don't know the process of stores getting reimbursed for coupons, but what if CVS doesn't get reimbursed? Are we okay with that as long as we get our free stuff? It hurts manufacturers, stores, and all of us in the end, but I guess that's okay with some people.

OP, this wasn't a personal attack on you or anything, I'm just saying that in general, people on AFC and other coupon forums have been thinking that it's okay to misuse these types of coupons as long as it scans. Sorry for the essay. You all are probably tired of me writing about this topic, so I'll stop it here.
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  #40  
Old 07-12-2012, 09:09 AM

RE: Head and Shoulders... Not a glitch?

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OP, this wasn't a personal attack on you or anything, I'm just saying that in general, people on AFC and other coupon forums have been thinking that it's okay to misuse these types of coupons as long as it scans. Sorry for the essay. You all are probably tired of me writing about this topic, so I'll stop it here.[/quote]

I'm so glad you wrote this last paragraph. I was starting to feel attacked that I'm endorsing this when I'm not. My personal transaction included 4 h&s that was adjusted and I had to use 5 ecb and got a soda for my son and still paid $3.xx. I was started to feel coupon police bullied, seriously. I was not advertising because let's hey real every couponer knows what's going on with this, its just been brought to my attention the constant mistakes. That's what I was pointing out. Maybe the person it people who think of the ads are secretly couponers . I almost didn't even respond to the thread after I Aww where it was going in the first 16 or so responses. Your post made me feel much better.
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Old 07-12-2012, 01:19 PM

RE: Head and Shoulders... Not a glitch?

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Quote:
Originally Posted by iheartsibes

Completely agree with everything you said. I've only had one instance with a Combos bogo coupon where it auto-deducted. This was when I was still a newbie, so at the time I didn't know what was happening or why that happened. The manager who was checking me out didn't fix it, but she manually put in the correct amount for the other bogo coupons I had. However, I didn't go advertising the fact that it auto-deducted for me because I knew it wasn't supposed to work that way. All it takes is to talk to the cashier or manager to manually input the correct amount. Even if it auto-deducts, they CAN void a coupon. Don't let them tell you they can't. If they won't adjust it, then don't use it. Your stockpile will be missing out on a few bottles of shampoos, but is it worth your dignity? Void the transaction and find a store (if you can) that will adjust it. It's that simple.

Let's all use our coupons honestly. If a future bogo coupon auto-deducts at a price that gives you overage, then keep it to yourself. Don't go advertising a false deal, because that is a form of coupon fraud in itself. With the recent bust in a multi-million dollar fraudulent coupon clipping service, I really doubt we'll be seeing some really high-value coupons. And I don't blame the manufacturers either...with people who call themselves "ethical" couponers misusing coupons left and right, why would they want to risk losing profit by issuing coupons? Watch some of the news reports where reps from manufacturers are saying that they are now less willing to issue high-value coupons, or even issue one at all.

You can argue "P&G made a mistake, it's their fault," "They programmed it that way so it's okay," "My cashier/manager said it's okay since they'll get reimbursed," or even "It's CVS's fault their registers are dumb so it's okay." Yes, P&G WILL lose profit if they even decide to reimburse CVS for all those coupons that auto-deducted. If they don't reimburse CVS, then CVS will lose profit. Who does that hurt in the end? US. Don't you see it coming around in full circle to hurt us? Why do you think stores everywhere are changing their coupon policies? Target just changed theirs, most likely in order to prevent losing too much profit from coupon fraud, and if this keeps going, I don't think CVS will be far from changing its policy again, this time to hurt us.

I know some of you may think it's funny, but for the first time, I've been truly disappointed by some on here (and other forums) who tried to jump on the H&S bandwagon but ended up voiding the transaction when the coupon didn't auto-deduct. I usually LOVE looking at other people's hauls because of the awesome support system we have here. But with the number of threads of people misusing the H&S coupons, I've pretty much stopped looking at them. Honestly, what's the point when they're teaching me (and others!) to misuse coupons? Are we willing to commit fraud just to get some free/MM shampoos? Just like someone else said on a different thread about the same issue, just because you can do it, SHOULD you? Some might say manufacturers and stores always make a profit anyway, so it's okay to take advantage of this sort of thing once in a while, but it's not. I don't know what happened at Kmart, so I can't comment on that. Fraud is fraud, period. Don't try to make it seem like something it's not. We all look down on cheaters and liars, right? I'm not saying I've been an angel my whole life, but I try really really hard to live as honestly as I can, to the point that people often tell me that I'm brutally honest. What makes the misuse of a coupon different from lying or cheating? IT IS MISUSE because we all know the bogo coupon isn't supposed to deduct $9.49, but many people DO IT ANYWAY just to get the overage. Do you honestly think that P&G budgeted that much money to reimburse stores for the hundreds if not thousands of H&S coupons that auto-deducted the $9.49? I'm sure they have employees who are aware of the average prices of the products in a particular region, and I'm sure they won't believe that stores all over the country are selling H&S for $9.49. I don't know the process of stores getting reimbursed for coupons, but what if CVS doesn't get reimbursed? Are we okay with that as long as we get our free stuff? It hurts manufacturers, stores, and all of us in the end, but I guess that's okay with some people.

OP, this wasn't a personal attack on you or anything, I'm just saying that in general, people on AFC and other coupon forums have been thinking that it's okay to misuse these types of coupons as long as it scans. Sorry for the essay. You all are probably tired of me writing about this topic, so I'll stop it here.
Obviously P&G put the 9.49 aside for the coupons, that's why there is a max limit on it. This conversation has gotten way too crazy.. So a few people got a couple dollars worth of overage, p&g will not be going bankrupt over it. I would not expect to get the full max amount out of the coupon, I expected to get 5.99, I told the cashier it rings up wrong, she claimed to not be able to change the price. I'm not going to take them off my order because of it, nor am I going to use the rest of my coupons and clear the shelves. I got 2, the first time I've ever even purchased head and shoulders for someone who honestly needs a dandruff shampoo, and will use the rest of my coupons elsewhere. I definitely think its wrong of anyone to go in expecting the full amount and not purchasing them for not getting it. I feel it is wrong to take advantage of it. But in my experience of using only one coupon and getting .50 overage, I will not consider myself a lier, a cheater, or someone commuting fraud.
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  #42  
Old 07-12-2012, 03:57 PM

RE: Head and Shoulders... Not a glitch?

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Originally Posted by babyrn View Post
Didn't this same type of thing happen with the Speed Stick a few months ago? The coupon was auto deducting and we were earning ECB with very little OOP.
yes it did. Most did the deal and nobody thought it was a big deal
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  #43  
Old 07-12-2012, 04:01 PM

RE: Head and Shoulders... Not a glitch?

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yes it did. Most did the deal and nobody thought it was a big deal
Hmmm
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  #44  
Old 07-12-2012, 04:54 PM

RE: Head and Shoulders... Not a glitch?

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Originally Posted by Momma-of-4 View Post
yes it did. Most did the deal and nobody thought it was a big deal

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Originally Posted by sonatinaclef View Post
Hmmm
I don't remember the first speed stick, but I do remember when the second coming was. I remember specifically MissD saying she hoped they fixed the coding on the coupon.

None of it was personal attacks from me. Just how I saw the situation. You opened up the debate to this sona. That is why so many responses on how some people truly feel about this issue. If no one debated this, then I can bet a lot of people would have been bragging about the wrong coupon use in this thread.

It was upsetting to see someone say it was a reward. New coupon users come to this forum every single day. If these issues are not addressed then misuse will become even more rampant. At first I wasn't going to say anything! But after I heard people were actually arguing with cashiers for the $9 off I got vocal about it. Like I said, someone I recently helped learn couponing was doing this and arguing with cashiers. She found this because I showed her this forum a couple weeks before. So this gives my CVS stores a bad taste in their mouth about coupon users. People were feeling entitled to it. I really don't like when other coupon users give my cashiers a hard time. That can only be bad for everyone in the end. I believe it is greed and the people who do this do not care if they mess it up for others. Misuse of coupons often leads to lower value coupons also. People should remember that.
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  #45  
Old 07-12-2012, 05:33 PM

RE: Head and Shoulders... Not a glitch?

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Originally Posted by iheartsibes View Post
Completely agree with everything you said. I've only had one instance with a Combos bogo coupon where it auto-deducted. This was when I was still a newbie, so at the time I didn't know what was happening or why that happened. The manager who was checking me out didn't fix it, but she manually put in the correct amount for the other bogo coupons I had. However, I didn't go advertising the fact that it auto-deducted for me because I knew it wasn't supposed to work that way. All it takes is to talk to the cashier or manager to manually input the correct amount. Even if it auto-deducts, they CAN void a coupon. Don't let them tell you they can't. If they won't adjust it, then don't use it. Your stockpile will be missing out on a few bottles of shampoos, but is it worth your dignity? Void the transaction and find a store (if you can) that will adjust it. It's that simple.
I am in general agreement, people shouldnt knowingly misuse coupons and should point out issues like these to cashiers and managers. I do think it is going too far to expect that people to walk away from the deal if the person has explained the situation the the cashier and the cashier has opted not to alter the coupon. It is great if someone has the opportunity to get to another store and do the same transaction with the same items and that couponer opts to do that. But it isnt fair to expect someone to make another trip after performing her due diligence.


Frankly I have had enough wasted time and trips due to staff not understanding the coupon policy that I would find it very hard to feel too bad for a cashier that was disciplined for not altering the coupon after I had told her of the issue. I certainly wouldnt be making extra trips to protect her from her own ignorance.
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  #46  
Old 07-12-2012, 07:31 PM

RE: Head and Shoulders... Not a glitch?

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Let's just say to each his/her own. I think this topic has been discussed to death already and people know enough to make their own decisions. I just hope whatever it is (glitch or not) gets fixed soon. I honestly think it might be the new barcodes...I haven't been couponing for that long to know perfectly, but the old barcodes on bogo coupons always seemed to ask for the price input...I think. I'm sure the veterans here would know better.
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  #47  
Old 07-13-2012, 07:20 PM

RE: Head and Shoulders... Not a glitch?

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I was in a store today I had never been in before that I passed by. The woman in front of me on line had a bunch of q's and a bunch of Head & Shoulders shampoo. A young man was the cashier; and an older gentleman who was wearing a shirt and tie (Manager?) was nearby; the cashier scanned the q and looked at the screen, and literally said, "Woa!!!" Then he said, "That cant be right!" The other guy looked at the screen to see what he was talking about; and said that they just got an email from corporate earlier that day about that coupon, and that they had to adjust it.

I had used mine days ago at my regular store by my house; and had "warned them" that the coupon was not ringing up right. They thanked me for pointing it out.

I don't know if this woman knew or not, but I would have to guess she did; cause she looked pissed and was making these huffing and puffing and sighing sounds. Plus, if it was me, I would have asked what was going on or what was the matter if they were saying something was wrong with my q; and all the commotion with 2 people having to do something.

Anyway, a memo was sent from corporate about the q.
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  #48  
Old 07-13-2012, 07:33 PM

RE: Head and Shoulders... Not a glitch?

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I was told tonight an absolute no and that they would over-ride the auto deduct so the corporate memo is out.
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Old 07-13-2012, 08:40 PM

RE: Head and Shoulders... Not a glitch?

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I was told tonight an absolute no and that they would over-ride the auto deduct so the corporate memo is out.
YAY... I'm so glad about time... I hope every single store got the memo...!!!
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