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What has changed with your Fuel program?

The fuel program now allows you to Save Up to $2 off per gallon when redeeming at Kroger fuel centers, now through December 31st, 2012..

How does the fuel program work?

The fuel program allows you to receive savings of up to $2 off per gallon on fuel purchases at Kroger and 10¢ per gallon at participating Shell stations.

You may redeem 100 fuel points at Shell for a 10¢ per gallon savings. And you may redeem up to 2,000 fuel points in a single fill-up at Kroger for up to $2 off per gallon.

For each increment of 100 fuel points redeemed at Kroger, 10¢ off per gallon will be awarded. Limit 35 gallons, per vehicle, per purchase. Credit and Debit card fraud prevention policies limit transaction at the dispenser. Offer cannot be combined with any other discounts.

For example:
100 fuel points = 10¢ off per gallon of fuel for 1 fill-up at Shell.
100 fuel points = 10¢ off per gallon of fuel for 1 fill-up at Kroger.
200 fuel points = 20¢ off per gallon of fuel for 1 fill-up at Kroger.
1,000 fuel points = $1.00 off per gallon of fuel for 1 fill-up at Kroger.
1,500 fuel points = $1.50 off per gallon of fuel for 1 fill-up at Kroger. Valid till Sept 30th, 2012
2,000 fuel points = $2.00 off per gallon of fuel for 1 fill-up at Kroger. Valid till Sept 30th, 2012

How do I earn fuel points?

There are three easy ways to earn fuel points in Kroger stores every day:
Spending on Groceries (normal exclusions apply): $1 in Groceries = 1 fuel point.

Non-federally funded Prescriptions: 1 Prescription = 50 fuel points
Double fuel points for Gift Card purchases (normal exclusions apply). For example, $25 in Gift Cards = 50 fuel points

Do Gift Card purchases count toward fuel points?

Yes. Gift Card purchases count 2X toward your fuel points monthly balance with the exception of Kroger and Kroger Family of Stores Gift Cards, Green Dot prepaid reloadable products, MoneyPaks and 1-2-3 REWARDS® Visa® prepaid Debit Card and ReCharge Card™, American Express Variable Load Gift Cards, Visa Variable Load Gift Cards, and MasterCard Variable Load Gift Cards. Browse our Gift Card Mall.

Is there a limit of how many fuel points I can earn?

No, there is not a limit on the number of fuel points you can earn.
How do I use my fuel points at a Kroger fuel pump?

To use your points at a Kroger fuel center, simply scan your Kroger Plus Card under the card scan or key in your Alt-Id on the key pad.

After presenting form of payment, you will be prompted to how you would like your discount applied if you have more than 100 points in either this month’s balance or last month’s balance.

How does the process at the Shell pump work?

If paying inside, see cashier BEFORE inserting your Kroger Plus Card.
BEFORE you insert your payment card, follow the screen prompts to initiate the Kroger discount process.

Insert your Kroger Kroger Plus Card, or manually enter your alternate ID or your Kroger Plus Card number found on the back of your Kroger Plus Card, your 1-2-3 Rewards Visa or key fob.

Select your form of payment and fuel grade.
Save up to 10¢ off per gallon up to a maximum of 35 gallons of fuel, per vehicle, per purchase. Credit and Debit card fraud prevention policies limit transactions at the dispenser.

I scan my Shopper's Card at Kroger stores, why can’t I scan it at Shell?

Shell station fuel dispensers don’t have scanning technology. To get the discount, either insert your large Kroger Plus Card or enter your Plus Card number found on the back of your card or key fob. You can also enter your alternate ID.

Remember, your alternate ID and / or phone number must be registered with Kroger in order for them to work properly.

Can I choose not to use my discount at the fuel pump?

Yes. Here’s how you can save your discount for later.

At Shell - If you do not want to use your savings at the fuel pump, do not insert your Kroger Plus Card when purchasing fuel.

At Kroger - Select option 3 when prompted for discount options at the pump and your fuel points will remain on your Kroger Plus Card for future use.

Can I choose my discount at Shell locations?

No. At participating shell stations you can only use 100 fuel points at a time.
Can I choose to use part of my points at the fuel pump?

At Kroger fuel centers to use a piece of your discount, simply select option 2 (CHANGE AMT) and enter in the amount you wish to use today.

Points will come from your prior month’s earnings first if the balance is greater than 100 and the amount entered is available, otherwise the amount will come from what you have accumulated for this month.

Can I choose to use my older points first?

At Kroger fuel centers to use points amount greater than 100 from prior months fuel total, simply select option 2 (CHANGE AMT) when prompted how to use points enter in an amount equal to or lower than your prior months total (Savings amount displayed will be greatest amount you can save when filling up).

For example, if you have 200 unredeemed fuel points from January and 300 fuel points in February, the display will show that you can save 30¢ per gallon however if you change amount to 20 these will come from January total leaving you 300 points from February total. Amounts will come from prior months total first if available.

Amounts entered greater than what is available will round down taking the highest amount.

Is there a limit of how many fuel points a customer can redeem at once?

There is a limit of 100 fuel points that can be redeemed in a single fuel fill-up at participating Shell stations. However, up to 2,000 fuel points can be redeemed for up to $2 off per gallon at Kroger Fuel Centers in a single transaction, through September 30th, 2012.

Fuel savings are limited to 35 gallons and one car per visit. Credit and Debit Card fraud prevention policies limit transactions at the dispenser.

How long do I have to use my fuel points?

Fuel points earned in a given month are available for use through the end of the following calendar month. Points do not combine across months. When filling up at a Kroger fuel center, you’ll always be offered the biggest discount available, based on each month’s fuel point totals available in your account.

For example, if you have 200 unredeemed fuel points from January and 300 fuel points in February, the 30¢ per gallon discount from February will be offered on your next fill-up. The 20¢ per gallon discount from January will be available through the end of February.

Do I receive additional fuel savings with the 1-2-3 REWARDS® Visa® Credit Card?

Yes. At Kroger fuel centers new cardholders will receive an additional 25¢ per gallon for first the first three months after approval, for every fill up, when redeeming 100 or more fuel points, and paying with the 1-2-3 REWARDS® Visa® Credit Card.

After the first 3 months, 1-2-3 REWARDS® Visa® Credit Card cardholders will receive an extra 5¢ per gallon when redeeming 100 or more fuel points, and paying with the 1-2-3 REWARDS® Visa® Credit Card.

Does the 1-2-3 REWARDS® Visa® Credit Card still give an additional 5¢ per gallon discount at Shell?

You can pay with your 1-2-3 REWARDS® Visa® Credit Card. However, the extra 5¢ per gallon is only available at Kroger Fuel Centers when redeeming 100 or more fuel points and paying with the 1-2-3 REWARDS® Visa® Credit Card.

To redeem points for fuel savings at Shell, card holders can enter the Kroger Shopper's Card number on the back of their 1-2-3 REWARDS® Visa® Credit Card.

How do I keep track of my fuel points?

Your current fuel points balance is located at the bottom of your Kroger receipt. You may also check your points balance on our website or on the Kroger mobile app for your iPhone or Android device by registering your Kroger Shopper's Card number.

Where is this program running?

For a current list of participating Shell locations in your area call 1-888-GO-SHELL (1-888-467-4355) and press “0” to speak with a Shell representative.

Do I need to register for this program?

Customers can simply use their existing Kroger Shopper's Card to receive these fuel discounts. If you have a Kroger Shopper's Card, you have everything you need to start shopping and earning points. If you want to sign up for a Kroger Shopper's Card, just visit the Customer Service Desk at your local Kroger.

More questions?

For more information, feel free to call the Kroger Customer Help Desk at 800-KROGERS (800-576-4377).

**Rules of the Road.**

Only purchases made with your Shopper’s Card from Kroger or The Kroger Family of Stores or using a 1-2-3 REWARDS® Visa® Card are eligible. See gift cards for details, terms, conditions and (if applicable) fees.

Excludes The Kroger Family of Stores gift cards, Green Dot prepaid reloadable products, MoneyPaks,1-2-3 REWARDS ® Visa Prepaid Debit Card and ReCharge Cards ™, American Express Variable Load Gift Cards, Visa Variable Load Gift Cards and MasterCard Variable Load Gift Cards.

Prescriptions reimbursable under state or federal government programs are not eligible. See pharmacy for additional information or restrictions. Taxes, office services, alcohol, tobacco, fuel and lottery purchases are excluded. Offer may be modified or discontinued at any time without notice.

Fuel discounts are limited to up to 35 gallons of fuel per vehicle per purchase, subject to fraud prevention limits on the amount of purchase. Offer cannot be combined with any other discounts. Not valid where prohibited by law. All trademarks are property of their respective owner.

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