[cskrizan]

Check your SYWR accounts!
Mine is at ZERO!
I did lose out on some points, but I was one of the ones who used them up as soon as I got them, so I'm not out much.
After you check your account, if you had SAVED them up, did you get them back, or are you just at ZERO?

[cayab]

Thanks just checked I'm at 0, I lost $72.00 so mad I should of used them!!!!

[muffythebear]

I am glad you are not negative, but IMO they shouldn't have touched them to begin with...

[cskrizan]

Originally Posted by muffythebear

I am glad you are not negative, but IMO they shouldn't have touched them to begin with...

I totally agree! When I called, I was told I took advantage of the points offer. I told her I wouldn't have bought any of the items had it not been for the bonus points!

[muffythebear]

IMO, when they have THEIR reps telling people they are valid points... And they run the promo ... I mean " error" .... in their system for 2 weeks, it is absolutely insane that they think that anyone is " taking advantage" of them.

Had they stopped the bonus points after 12 hours of " error" and during that time you racked up a huge amount,KNOWING IT WAS AN ERROR ON THEIR PART ... And you bought as much as you could in those 12 hours before they " caught on... That would be one thing and might be seen as trying to scam the system.

However nothing like that happened. They told people it wasn't an error, and they were valid and useable and they waited 2 frikkin weeks before they changed their minds... Then they decided they would lose too much $ and screwed the very people who thought they were following the rules! Some one took advantage of someone else, but it wasn't the customers...

[jennlove256]

Yay I'm so glad it zero'ed out... I was gonna lugg my bf into the store to sign up for an acct.... Because I wasn't gonna return all my goodies... For various reasons... I'm glad they fixed it...!!!

[cantstopshopping]

I was also one that used my points as I earned them (because I don't trust reward programs! LOL! ....hmmmm, I wonder why?! ).

6/5 a.m. -$64
6/5 p.m. -$69
6/6 a.m. -$2

At least it won't take me 10 years to get out of the negative now!

[hbaqueen]

I am irritated that I lost a total of $26 in points that I got from the rimmel a day or two before they did all this. But I am happy that at least my cards are at 0 and I can do the beach towels and use the crts for bonus points I got this week. I started Kmart back oin the "duracell" days so I know how they pull things mid thought. I had done the duracell gc deal that morning and it was fine and drove an hour to a store and shopped for over an hour and went to check out and nope were not doing that anymore its one per customer via mail in rebate now. All these years later I still kick myself I didnt do that deal sooner and harder LOL So, while its tempting to let points build for those times they do 2x points or whatever I wont be doing that I will use my points everytime I shop now.

[jackrosenthal]

Woohoo , yesterday I was -$16 ... Today I'm at 0 ... Okay time to get back to shopping LOL

[femsawyer]

So are they giving everyone their points back (I hope)? I had not spent mine because the only register open the last day I did the deals was one that the little credit card swipey machine was broke so I couldn't use my points! I did a couple of deals at that time as well, which I was planning on rolling into the next. And, ya know - after doing the first transaction and not being able to use my points, I almost didn't do any additional ones, but thought - well, I'll just use them next time! BAAAA!

[ellover06]

I got my points balance back to zero too. But it would have been nicer if they would give us our points back that we had on our cards before the PNG deals started

[bubbsguy]

Yep I'm at ZERO. Which is better then negative.

[mjlajl]

Originally Posted by hbaqueen

I am irritated that I lost a total of $26 in points that I got from the rimmel a day or two before they did all this. But I am happy that at least my cards are at 0 and I can do the beach towels and use the crts for bonus points I got this week. I started Kmart back oin the "duracell" days so I know how they pull things mid thought. I had done the duracell gc deal that morning and it was fine and drove an hour to a store and shopped for over an hour and went to check out and nope were not doing that anymore its one per customer via mail in rebate now. All these years later I still kick myself I didnt do that deal sooner and harder LOL So, while its tempting to let points build for those times they do 2x points or whatever I wont be doing that I will use my points everytime I shop now.

Can you tell me what the beach towel deal is I can't find any info on it?

[hbaqueen]

Originally Posted by mjlajl

Can you tell me what the beach towel deal is I can't find any info on it?

Buy 2 get 5000 points. Cheapest ones I saw were 3.99 each so comes to $1.50 per towel but added in with the P+G deal and buy $50 get $5 gc which at my store is coming off automatically so no waiting it comes out pretty good.

[mglenn716]

Mine is back to 0! Woohoo

[jteef1]

I saved my points instead of spending them. They have not added back any of the points they took away.

Also, I paid for a purchase with my remaining points yesterday. When the cashier scanned my SYWR card and applied my points, it took off $16.39. The screen said my change due was $1.22. The cashier wasn't sure what to do, but she checked my receipt and it said change due was 0. So she didn't give me any change. But now that I am looking at my receipt, it shows my purchase was $15.17, but $16.39 was taken off my card. It took $1.22 more off my card than the total for my purchase. The receipt shows change due as 0. But SYWR took off $16.39 for a $15.17 purchase.

[Lmndrop1]

Originally Posted by jteef1

I saved my points instead of spending them. They have not added back any of the points they took away.

Also, I paid for a purchase with my remaining points yesterday. When the cashier scanned my SYWR card and applied my points, it took off $16.39. The screen said my change due was $1.22. The cashier wasn't sure what to do, but she checked my receipt and it said change due was 0. So she didn't give me any change. But now that I am looking at my receipt, it shows my purchase was $15.17, but $16.39 was taken off my card. It took $1.22 more off my card than the total for my purchase. The receipt shows change due as 0. But SYWR took off $16.39 for a $15.17 purchase.

This happened to me the other day too...then the whole points fiasco occurred. The gal assured me those points would be put back into my account...don't know if that happened since the next thing I knew I went from what I thought should have been zero pts to -22,000 pts. Now I have zero. No wait today I did 6 $50+ trans so nowI have $1.90 in pts. Amazing you get over $300 in stuff and get $1.90 in pts..... I am happy they fixed this for me but feel bad for the people who were saving them...

[debbie29638]

Originally Posted by femsawyer

So are they giving everyone their points back (I hope)? I had not spent mine because the only register open the last day I did the deals was one that the little credit card swipey machine was broke so I couldn't use my points! I did a couple of deals at that time as well, which I was planning on rolling into the next. And, ya know - after doing the first transaction and not being able to use my points, I almost didn't do any additional ones, but thought - well, I'll just use them next time! BAAAA!

I don't think they are, I think they are just giving back to make it $0

They took almost $70 of mine away and that left me -$40 now I am at $0

My mom tried to get me to buy my stepdads b-day present with my points and I said we would do it later.....dang it should have went ahead and spent them

[debbie29638]

Originally Posted by jteef1

I saved my points instead of spending them. They have not added back any of the points they took away.

Also, I paid for a purchase with my remaining points yesterday. When the cashier scanned my SYWR card and applied my points, it took off $16.39. The screen said my change due was $1.22. The cashier wasn't sure what to do, but she checked my receipt and it said change due was 0. So she didn't give me any change. But now that I am looking at my receipt, it shows my purchase was $15.17, but $16.39 was taken off my card. It took $1.22 more off my card than the total for my purchase. The receipt shows change due as 0. But SYWR took off $16.39 for a $15.17 purchase.

I noticed something similar on some of my receipts but never thought to much of it....

[Lmndrop1]

Originally Posted by jennlove256

Yay I'm so glad it zero'ed out... I was gonna lugg my bf into the store to sign up for an acct.... Because I wasn't gonna return all my goodies... For various reasons... I'm glad they fixed it...!!!

You can just sign up online and set up your pin...no need for a card...just give ph# before each trans

[sassymommie]

Double post

[sassymommie]

Mine was minus 38000 but I just checked and they gave me 28000 back!!!

[jteef1]

Originally Posted by debbie29638

I noticed something similar on some of my receipts but never thought to much of it....

I am paying attention to it now. I looked up other receipts where I paid with points and it always overcharges me. I guess it is better to just apply a certain number of points to the purchase. Otherwise, you get cheated out of points.

[amyw05]

So I have $10 in points... Should I just go ahead and use em? Not save 'em?!

[femsawyer]

Originally Posted by amyw05

So I have $10 in points... Should I just go ahead and use em? Not save 'em?!

Based on last week's fiasco, I would have to say yes. At least if they take them away again and you're in the negative, they take you back to zero.