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Check your receipt! Item is free if it rang up the wrong price

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Old 03-11-2009, 01:17 PM
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Check your receipt! Item is free if it rang up the wrong price

At my HyVee (I am guessing it is this way at all of them) if it rings up the wrong price you get the item free. I have tried many times to just pay the correct price but my store is adamant that it is the store policy that you get it free. I just got a $10 bag of cat food free Saturday because it rang up the not sale price of $14. Its worth looking at before you leave the store.
Joanne
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Old 03-11-2009, 04:31 PM

RE: Check your receipt! Item is free if it rang up the wrong price

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My HyVee does this as well
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Old 03-11-2009, 09:06 PM

RE: Check your receipt! Item is free if it rang up the wrong price

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Things ring up wrong more than you might think, too! I've gotten things free lots of times this way, although I usually have to ask them about the policy if I find an incorrect price. (But they're more than happy to refund the full price once I mention it.)
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Old 03-12-2009, 10:22 AM

RE: Check your receipt! Item is free if it rang up the wrong price

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About a month ago I went to our local Hy-Vee and purchased some small tubes of gel frosting for my DD's birthday cake. The shelf said .99 but they rang up 1.98. I mentioned it to the cashier, and he went back and looked and said that I was right, it scanned wrong. I asked him if that meant that I would get the item for free, and he looked at me like I was from another planet or something! He called over the shift supervisor (who didn't even look old enough to have a job), and he also said that "I have never heard of that policy". It was around 9:00pm and all of the adults must've gone home already. I wasn't about to argue to get 3/.99 items for free, but I knew I was right. My mom has worked at the Hy-Vee in a diff. town for 23 years! I still love Hy-Vee and will not grocery shop anywhere else!!
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