I won't be getting mine - a very sad tale of woe
My email 3/10
The status of my BCA 2011 Early Detection Cookware reflects shipped on 11/23/11.
I have not received this shipment.
Please advise when I will receive my shipment.
Thank you for contacting P&G BCA promotions.
Your $10 Visa Prepaid card and Cinda B Pouch Holder have been sent to you via USPS First Class Mail 11/21/11. If you did not receive them, we can have your rebate reissued.
Can you please verify the address below is the correct mailing address?
My email response
I did receive a $10 Visa Prepaid card and Cinda B Pouch Holder but not the cookware set - weren't these (2) different promotions?
Yes, but they were both for the Breast Cancer Awareness. If you participated in both, unfortunately, we only received submission for the one. These promotions are now closed. If we did not already receive the submissions, we can no longer process any new or missing submissions. I do appologize for any inconvenience.
My response with no reply from P&G
I did participate in both promotions. In fact based on the information available at the P&G Rebate Status site, I contacted P&G by email on 12/6/10 Ticket #1005642. I thought that I should have received the cookware based on the ship date listed. I was told that the ship date only meant that my infomation had been supplied to the fulfillment company & was advised to wait 14-16 weeks to receive my cookware. If my submission was not recorded for the cookware I should have been advised at that time I needed to resubmit my information instead of patiently waiting & now being advised I won’t receive it at all.
Needless to say, I’m very unhappy & do not feel P&G has treated me as a valued customer.
Maybe next year.....