[laughs]

My cashier told me today they were to tell customers with Internet Printed coupons that beginning in the next week or so they would only takea TOTAL OF 2 IP PER ORDER! I don't know if this is a store policy or corporate wide policy but I have heard others on different boards hearing the same thing. I double checked to make sure they didn't mean 2 of one particular item, and the answer was no, 2 IP of any kind per order. When you live somewhere where the Sunday paper has hardly any coupons, this is BAD NEWS!!

[shoppinmomma]

Which store was this at? I haven't had a problem with the store on Long Pt Rd, but the Houston Northcutt store told me a couple of months ago that they only take 2 IP's total. I e-mailed corporate to see who was right and they told me that they take 2 IP's per manu. I hope this isn't a new store wide policy.

[sar1]

Originally Posted by shoppinmomma

Which store was this at? I haven't had a problem with the store on Long Pt Rd, but the Houston Northcutt store told me a couple of months ago that they only take 2 IP's total. I e-mailed corporate to see who was right and they told me that they take 2 IP's per manu. I hope this isn't a new store wide policy.

I had the same problem and got the same response about 2 weeks ago. I really hope this is just another misinterpretation. It seems to be a very common one! After I emailed corp, their response said they would clear it up with my store and I haven't had that problem since.

[Time4mom2]

Originally Posted by laughs

My cashier told me today they were to tell customers with Internet Printed coupons that beginning in the next week or so they would only takea TOTAL OF 2 IP PER ORDER! I don't know if this is a store policy or corporate wide policy but I have heard others on different boards hearing the same thing. I double checked to make sure they didn't mean 2 of one particular item, and the answer was no, 2 IP of any kind per order. When you live somewhere where the Sunday paper has hardly any coupons, this is BAD NEWS!!

it's always been that way at my store, was during triples last time and during super doubles this time.
I hate it, because I seem to always have more IP's than inserts q's. I've made several small trips,
if it is something I REALLY want like the yoplus yogurt (used the $1.50 IP's one day and the $1.00 IP's another).
HT is my least favorite store these days....

[kvilledrummer]

Must be a misinterpretation or they aren't uniform in enforcing it. I just used 6IPs with my order yesterday and the cashier didn't blink an eye.

[Kristina Hughes]

Most of my Q's for todays order were IP's. I was told I could only use two IP's per item. If that is going to be a new policy it is not going to be good for me.

[momtocj7mea]

I used 5 ip's today with no problems and no mention of a policy change. I hope they don't do this because I honestly think more manufacturers are going to start offering more ip's because they can reach more people this way, especially with a lot of newspapers going bankrupt, etc. They really need to come up with a better system or some way to quickly verify an ip. This is getting ridiculous!

[laughs]

This was at the Long Point Road store---the cashier was very nice, but said they were instructed to let customers using coupons of the policy change that would go into effect in the next week or so. If there was another way to get EVERY newspaper to get the same coupons we wouldn't need them so much, but I counted the other day, and the Atlanta Journal was missing 8 of the "upcoming coupons" listed for the inserts, the Charlotte Observer was missing 13...and the Charleston Post and Courier, 43!!!!!!!! We get nothing!!!!!!! It's ridiculous.

[shoppinmomma]

Originally Posted by laughs

This was at the Long Point Road store---the cashier was very nice, but said they were instructed to let customers using coupons of the policy change that would go into effect in the next week or so. If there was another way to get EVERY newspaper to get the same coupons we wouldn't need them so much, but I counted the other day, and the Atlanta Journal was missing 8 of the "upcoming coupons" listed for the inserts, the Charlotte Observer was missing 13...and the Charleston Post and Courier, 43!!!!!!!! We get nothing!!!!!!! It's ridiculous.

That stinks! That was my fav of the two stores because they always took more than 2 IP's. And I agree, the Post & Courier always gets the worst coupons. I wish there was another paper to get coupons from in our area. Are you buying the Charlotte and Atlanta papers with coupons somewhere? I was dropping off our recycling the other day and happened to notice some coupon inserts right on top of the other papers. I couldn't resist, so I grabbed them and noticed there were WAY more coupons in it than in my paper. There were ads for Charlotte in them. I always knew other areas got better coupons, but I was surprised to see how different. Even the values are different. I've started buying from clipping services and trading to get the coupons I want now.

[dchamberssc]

I used at least 8 IP coupons at Harris Teeter on Coleman Blvd in Mt. Pleasant and had no problem, and no mention of a coupon policy change....

[shoppinmomma]

Originally Posted by dchamberssc

I used at least 8 IP coupons at Harris Teeter on Coleman Blvd in Mt. Pleasant and had no problem, and no mention of a coupon policy change....

That's interesting because that's the store I e-mailed corporate about. They told me in April that they only accept two IP's per transaction total. I only had two, but was asking how triples was going and they said there was a woman who tried to use 20 IP's earlier and she blew her top when they told her that she could only use two. Maybe corporate set them straight? I've been too worried that they won't take more than 2 that I haven't tried it yet. I'm heading out later to make one last trip so I'll try to remember to ask. I'll probably go to Houston Northcutt so I can stop into Publix on the way home.

[momtocj7mea]

I am finding that it is cheaper for me to order q's from the clipping services. I still get 1 or 2 papers, but if I want more of a particular q I just order it. It seems very wasteful to just keep buying papers for the q's anyway. Trading or joining a coupon train is another way to get q's as well. I guess they think they are hurting us by not accepting ip's but it really is just a minor bump in the road if they limit ip's and you could always do more than one transaction. Go put your things in your car and then come back in for round 2!LOL!

[sar1]

I understand the rule on limiting to 2 IP's per product, b/c it probably helps limit the number of fraudulent IP's they get stuck with. I don't like it, but I think it may become more common. I can't see a logical basis for a 2-IP's-per-order-rule. And this is what I'll say in my email to Corp if this really is the new rule!

[madtazzy]

hope this isnt true at the store i use coke will b on sale b2g3 and i have 5 coke ips left
thats if wally world doesnt have em for 2.00

[whackypiano]

I used about 6 IP's today and they went through fine. Ilive near Winston Salem, NC.

[MrsG]

Originally Posted by laughs

This was at the Long Point Road store---the cashier was very nice, but said they were instructed to let customers using coupons of the policy change that would go into effect in the next week or so. If there was another way to get EVERY newspaper to get the same coupons we wouldn't need them so much, but I counted the other day, and the Atlanta Journal was missing 8 of the "upcoming coupons" listed for the inserts, the Charlotte Observer was missing 13...and the Charleston Post and Courier, 43!!!!!!!! We get nothing!!!!!!! It's ridiculous.

You need to complain to the newspapers and explain that leaving the coupons out for your area and "fiscally irresponsible!"

[member11631]

official policy is 2 per product alike, but different stores "read" this differently. It can be really frustrating.

[laughs]

UPDATE: My store manager called me after I emailed the corporate office and said that the cashiers, while very certain in what they were telling me, WERE WRONG! It is 2 IPs per product, not per order! I hope that helps!!
elizabeth

[shoppinmomma]

Whew, thank you for the update! I meant to ask at the store myself, but my 14 month old started crying when we were checking out because they moved the cart behind the cash register. She totally freaked out! I don't go to the Long Pt store very often, but its good to know I can still use my IP's there when I go. Thanks!

[emichh4]

does anyone have the 2 IPs per product, not per order in writing? I want to print it out in case I have any problems with harris teeter when I check out.

[terri3000]

Call corporate i did
1-800-432-6111

they said it is two per item not for the whole order thanks to every one here that told me to call so do it so that way they can call you customer service at the store to set them straight.

[laughs]

Harris Teeter Case: 889502
Inbox X
customerrelations@harristeeter.com

Reply

Follow up message

Please allow me to apologize for the breakdown in service you experienced in our Mount Pleasant store. We regret to learn that we have failed to deliver the level of service our customers have come to expect from Harris Teeter. The limit on internet coupons is not on the total order; with the purchase of two like products, we gladly accept two internet coupons per store per day.



Our store manager will also be following up with you by phone.

We appreciate you taking the time to write to us, as hearing from our customers is the best way for us to improve. We want to serve your shopping needs and hope you'll give us another try.

Sincerely,

Aimee
Harris Teeter Customer Relations

Reference: #889502

[MrsG]

Originally Posted by laughs

Harris Teeter Case: 889502
Inbox X
customerrelations@harristeeter.com

Reply

Follow up message

Please allow me to apologize for the breakdown in service you experienced in our Mount Pleasant store. We regret to learn that we have failed to deliver the level of service our customers have come to expect from Harris Teeter. The limit on internet coupons is not on the total order; with the purchase of two like products, we gladly accept two internet coupons per store per day.



Our store manager will also be following up with you by phone.

We appreciate you taking the time to write to us, as hearing from our customers is the best way for us to improve. We want to serve your shopping needs and hope you'll give us another try.

Sincerely,

Aimee
Harris Teeter Customer Relations

Reference: #889502

Awesome!!!!