[kfrankie]

Hey girls/guys,
last night I went to HT and had a couple of problems happen. I used a catalina from Ht for $1.50 off Kikoman soy sauce which it wouldn't accept so had to get an over ride by manager. I also used my $2.00 off Catalina from buying Deer Park water which caused another over ride , and a competitor coupon for canned fruit which needed approval. I bought a gallon of milk and two pkg. of Pillsbury cookie dough, so I should have gotten $2.00 off my milk according to the sign by the milk but it didn't deduct it.My frustration was I had to go back through the store with customer service person to get it taken off by showing her the sign on the milk shelf and by the Pillsbury items when we returned I had to wait for her to deal with three other problems. After signing a form I got my $2.00 cash back but I then spotted B1G1F Breakfast cookies didn't come off the order either. I had to wait again while someone went to checked on the shelf for the sign at least I didn't walk the store again, they did give money for both packages. I was at the service counter for over 20 minutes dealing with the mistakes. Just watch your cash recipe to make sure your $2.00 is deducted. Did anyone else had this problem?
Karen:

[sar1]

Thanks for bringing it to our attention. I often have catalina coupons not scan. I guess it's an ink-clarity problem. Sorry you got stuck there for so long!