Anyone Else Have Problems With Just4u?

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  #1  
Old 07-01-2012, 03:21 PM
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csvking has posted more than 10 good deals
anyone else have problems with just4u?

first time this has happened to me. some of the deals I loaded didn't come off on my receipt. I didn't notice until I got home, so do I have any options here?
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Old 07-01-2012, 03:36 PM

RE: anyone else have problems with just4u?

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Good question csvking! IDK-was just planning on signing up myself, so I am interested in knowing as well. Nice to see you just joined last month & good to "meet" you!
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Old 07-01-2012, 07:01 PM

RE: anyone else have problems with just4u?

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ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!ltalmadge77 has posted more than 3000 great deals! WHOA!!
I'm not sure if this is still the case, but it used to take 24 hours for the deals to load to your card. If you print out your deals and bring back to CS with your receipt they should refund you what you are owed. I've done this a few times.
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Old 07-01-2012, 07:40 PM

RE: anyone else have problems with just4u?

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It's notorious for doing this. I always double check my receipt before I leave the store. The new iphone app has made getting a refund of the difference quite easy, I just show it to them in customer service and they fix it.

Just4u is awesome when it works. And I have found the 24 hour thing to not really be correct--I have added stuff days ahead of time and had it not work and also added something minutes before checkout via the iphone app and it came off just fine. As with all of Safeway's sale prices, they tend to..."vanish"...shall we say?
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Old 07-04-2012, 10:30 AM

RE: anyone else have problems with just4u?

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I have had the exact same problems and now I don't use it as much because I dont want to waste my money paying for items that I would not have purchased without the coupon. I have had free products that did not deduct and I did not notice until I got home. I agree with coffeewench the 24 hour thing is not the problem. I load my coupons days before my shopping trip and the items still dont deduct. I have called customer service and they dont care and simply stated they will have their marketing department research the problem.
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Old 07-06-2012, 04:33 PM

RE: anyone else have problems with just4u?

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I've been having all kinds of problems more so lately than before. I would usually print out what's supposed to be on the card and in-store CS are pretty friendly in giving me the difference. I'm having problem being on the website and right in the middle of loading my card get the message that the system isn't available (all of a sudden). But several people in my locals stores said they are supposed to be re-launching the whole thing on the 11th. There was a big meeting about it. Hopefully, they're upgrading their system so adding will be instant.
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