[Moxie_15]

No, it's because it was a BOGO promotion. If you were to only get 1 of those items, it would still ring up as full price, then at the bottom of the receipt it would take off half the price. Make sense?

Woo hoo for cheap goodies!

[BAG1952]

Will Food Lion take Publix coupons? I hope so. I went to kraft.com and printed 8 pages of coupons and on the last page I realized they were retailer coupon.((((OMG)))) I need to pay attention. I just get excited when I see a $1 off coupon.

[bette]

FL does not take competitor q's, sorry.

[Niddi]

Had a recent couponing issue at FL, so I called corporate for a copy of their coupon rules. Still have a difficult time believing that they consider "one per purchase" and "one per transaction" to be the same thing but got it in black and white from corporate. UNBELIEVABLE!!!!!

Thank you for your recent phone call. We sincerely appreciate you contacting us.

Our company will gladly accept manufacturer and store coupons, provided they scan in our register system. We will however decline the use of single-sided coupons, offering a free product, a coupon that has a higher dollar amount than the product, a competiorors coupon or if the coupon apperars to be froudulently generated, copied or reproduced. Unfortunately, we will only accept one coupon per item. I hope you find this information beneficial and to apologize for andy inconvenience. Please feel free to speak to the store manager with any concerns you have.

Additionally, in response to the questions you had, I researched and have been informed that "per transaction" and "per purchase" mean the same thing. This means that you can only use one of those coupons per trip to the register. You can also use as many coupons as you choose to as long as the coupon does not state otherwise: ie one coupon per purchase, order, or transaction. Our system is not set up to adjust the price on the coupon, therefore we do not accept coupons for more than the price of the item.

We apologize for any confusion this has caused in our local store and hope this will help clear it up. We hope that you will continue to shop using your coupons in our stores.


I guess I won't be combining the Flip with a manufactures coupon nor will I be purchasing more than one of identical items with a coupon (according to their rules of considering one per purchase the same as one per transaction). Yes, she clearly understood my question. I even gave her an example and no I wasn't purchasing a buggy full. I was purchasing only 4 identical items and tried to use 4 coupons that stated one per purchase and it was on the correct product and yes I did talk to the manager who "allowed me to use them this time". Think he just wanted me out of there since I was holding up the line and customers behind me were changing to another line. (Quite embarrasing for me but I tried to stand my ground thinking I was right)

This is a real bummer for me since I have started shopping at FL again after reading about everyones great deals on AFC. Guess I won't be getting in on those great deals everyone else is getting. Hard to believe that each store is so different.

[crs]

I had a problem and emailed FL. Now they they ask the flips only be printed once and only one coupon per item. No more stacking is what I am understanding from this. I'm not going to be in there very much.





















August 26, 2009









Dear Mrs.



Thank you for your recent email regarding the circumstances you encountered with us. I very much appreciate your contacting our company.



Providing our customers with a pleasant shopping experience is our main priority. We truly appreciate your feedback. I have forwarded the information regarding your concern to the store manager. Please be assured this matter will be addressed.

Our company will gladly accept manufacturer and store coupons, provided they scan in our register system. We will however, decline the use of single-sided coupons offering a free product, a coupon that has a higher dollar amount than the value of the product, a competitors' coupon, or if the coupon appears to be fraudulently generated, copied, or reproduced. Unfortunately, we will only accept one coupon per item. In addition, we ask that you only print one copy of each of the coupons on our website.
I hope you find this information beneficial and do apologize for any inconvenience. Please feel free to speak to the store manager with any concerns you have.



Please accept my sincere apology for your concerns. We truly value what our customers tell us and can assure you that our senior management personnel will review your comments. Again, Mrs. Housand, thank you and if I can be of further assistance, please feel free to contact me.



A Leader in Your Community,



Andrea Vaughn
Consumer Research Specialist











P.O. Box 1330, Salisbury, NC 28145-1330, Telephone: 800-210-9569, Food Lion