[Jadasmom]

1. Make sure you bought the correct items.
2. Try to handle it in the store at the time of purchase.
3. If you had no luck at the store or if you get home and realize it then you can:
A. Email them at coupon@catalinamarketing.com
B. Call them at 1-888-322-3814, and ask for Customer Service

You will need to have the following info ready for them:

• Your e-mail address.
• Time and date that you shopped.
• The store name and address.
• What offer you were expecting to receive.
• Your receipt number

It will take about 6-8 weeks to receive it but at least you will get it.

[monock]

If it is legit and the printer is malfunctioning, just return the catalina qualifying items. Get the items again and go to a register where the printer is known to be working.