What Is Kohl's Return Policy These Days...

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Old 09-04-2014, 07:03 AM
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what is Kohl's return policy these days...

I need to return a blouse. actually i just want to exchange it for another one if they have it (wrong size). in the past you have to exchange for exactly the same price item. is that still so?
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  #2  
Old 09-04-2014, 07:28 AM

RE: what is Kohl's return policy these days...

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used to be you could exchange a same price item for any other same price item whatever department was fine. now it has to be for the same one or something in the same department if your store will let you.

they've gotten so strict.
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Old 09-04-2014, 12:05 PM

RE: what is Kohl's return policy these days...

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I wonder if it would be easier to just return it, and then get what you need. As long as you have the receipt, it's usually not a hassel to return an item.
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Old 09-04-2014, 07:25 PM

RE: what is Kohl's return policy these days...

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you would think..... but.. I use a 10.00 kolh's bucks and 10 off 25 coupon. so who knows how that is going to play out in the return.
I just want the same blouse on a different size. hope I can find it.
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I wonder if it would be easier to just return it, and then get what you need. As long as you have the receipt, it's usually not a hassel to return an item.
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Old 09-06-2014, 12:16 PM

RE: what is Kohl's return policy these days...

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Yea, it gets weird when you use bucks then have to return an item.
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Old 09-07-2014, 07:36 PM

RE: what is Kohl's return policy these days...

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You should be fine to exchange it for the same shirt different size. If they don't have your size in the store you can order it from the kiosk, ship to your house for free and then come back and swap them so you get the sale price. I hae had to do that before. Otherwise, you will lose a % of the $10/$25 coupon when you return it. Unless you exchange it for the exact same price in te same department.
They told me people where buying perfume cheaply when it was on sale and returning for same ticket price clothes. So that is why it has to be in the same department.
HTH
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