Publix: FAQ

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  #1  
Old 06-14-2008, 12:08 PM
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Faq Publix: FAQ

  • Weekly ads may be viewed here, flyers state ads run from Wed to Tues (it has been reported that the sales start on Thurs in FL). Publix Weekly Ad - splash
  • To find BIGI for your specific store go here: (they vary store to store not just state to state) Publix Weekly Ad - splash
  • in SC & GA Publix dbls Q's up to $.50
  • in most SC & GA stores competitors Qs for other area stores are accepted (i.e. in Upstate Sc they accept Food Lion, Bloom, Target, BiLo, CVS)
  • you may combine Publix Store Qs with, competitor Qs as well as Man Qs
  • Publix does not dbl in Florida
  • In Florida, Bogo items ring up full price and then $0.00.
  • on BOGO deals each product is priced at 50% so you may use a Man Q on each product
  • See what a penny buys ... Florida does NOT do this. Store brand item offered for a penny on Sun & Mon every week with a minimum purchase.
  • Publix Promise...if a product rings up incorrectly a manager or customer service rep will give it to you for free- no questions asked!
**please keep in mind that these FAQs are general and may vary from location to location. Always check with the individual store before assuming they follow any of the above FAQs

Click here for Q&A directly from the Publix website. The consumer relations info is also here. Publix Q&A: Store

Any inquiries via the web "contact us" are forwarded to the individual store manager as each store has their own policies.
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  #2  
Old 06-15-2008, 09:52 AM

RE: Publix: FAQ

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My only addition would be to be a * next to the publix q and manu q as some publix q's say may not be used with any other q. Usually the ones in the green flyer.

For Florida,

Bogo items ring up full price and then $0.00.

Competitor coupons are accepted for local competitors.
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Old 06-15-2008, 10:18 AM

RE: Publix: FAQ

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I'd like to add ..Publix has See what a penny buys ... Florida does NOT do this. I know at the store around the cornor from my house does NOT DOUBLE!
  #4  
Old 06-15-2008, 03:29 PM

RE: Publix: FAQ

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Publix has See what a penny buys

What kind of promo is? Just curious...
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Old 06-15-2008, 03:45 PM

RE: Publix: FAQ

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you guys in Florida dont have the penny item allthough there has been some talk about it being nade available to you too. For every $10 spent, with the coupon in the paper, you get to buy one penny item, usually a Publix brand item - TP, pasta sauce, pasta, cleaner, ice tea etc.
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Old 06-15-2008, 04:39 PM

RE: Publix: FAQ

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you guys in Florida dont have the penny item allthough there has been some talk about it being nade available to you too. For every $10 spent, with the coupon in the paper, you get to buy one penny item, usually a Publix brand item - TP, pasta sauce, pasta, cleaner, ice tea etc.
My Publix penny item this week is Publix brand Ginger Snaps. Not something I am fond of, but my husband likes them so I'll get them for him. It is Father's Day afterall!
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Old 06-15-2008, 07:00 PM

RE: Publix: FAQ

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I want the penny promo!!!
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  #8  
Old 06-15-2008, 07:01 PM

RE: Publix: FAQ

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Added

Quote:
Originally Posted by Little J's Mom View Post
My only addition would be to be a * next to the publix q and manu q as some publix q's say may not be used with any other q. Usually the ones in the green flyer. - I did not put this as an item as this varies, but the general rule is they do.
For Florida, Bogo items ring up full price and then $0.00. added

Competitor coupons are accepted for local competitors. edited & included an example
Thanks!
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  #9  
Old 06-15-2008, 07:03 PM

RE: Publix: FAQ

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Quote:
Originally Posted by Little J's Mom View Post
Publix has See what a penny buys

What kind of promo is? Just curious...
Added
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Old 06-15-2008, 07:05 PM

RE: Publix: FAQ

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I will sticky this once my controls are fixed to do so. Thanks for the additions everyone! I also plan to sticky the weekly ads when posted.
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Old 06-16-2008, 06:59 AM

RE: Publix: FAQ

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FL sales start on Thursday, not Wednesday.
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Old 06-16-2008, 07:01 AM

RE: Publix: FAQ

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You might want to add the Publix Promise. It the item rings up at the wrong price you are supposed to get it FREE. I have never done this myself, but 2 of my friends have. One time they went back in to customer service with the receipt and another time they called a mgr over to the checkout.
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Old 06-16-2008, 07:16 AM

RE: Publix: FAQ

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Quote:
Originally Posted by vrtuoswmn View Post
You might want to add the Publix Promise. It the item rings up at the wrong price you are supposed to get it FREE. I have never done this myself, but 2 of my friends have. One time they went back in to customer service with the receipt and another time they called a mgr over to the checkout.
I watch the computer screen as mine rings, the cashiers at my stores can do the free item for Publix Promise without having to ask for a manager or needing to go to Customer Service. I have had this happen mostly on items I picked up from the mark down/clearance area. The items were clearly tagged with a big orange sticker with the price but still scanning wrong.
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Old 06-16-2008, 11:28 AM

RE: Publix: FAQ

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Quote:
Originally Posted by vrtuoswmn View Post
You might want to add the Publix Promise. It the item rings up at the wrong price you are supposed to get it FREE. I have never done this myself, but 2 of my friends have. One time they went back in to customer service with the receipt and another time they called a mgr over to the checkout.
Yes, I have done this - even when I thought I'd seen the cashier ring it all up! One time I had two of the same items ring up wrong in which case they gave the first item free and the difference on the other one.
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Old 06-16-2008, 12:19 PM

RE: Publix: FAQ

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Quote:
Originally Posted by vrtuoswmn View Post
You might want to add the Publix Promise. It the item rings up at the wrong price you are supposed to get it FREE. I have never done this myself, but 2 of my friends have. One time they went back in to customer service with the receipt and another time they called a mgr over to the checkout.
Done
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Old 06-16-2008, 05:41 PM

RE: Publix: FAQ

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additions
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Old 07-17-2008, 07:21 AM

RE: Publix: FAQ

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other stores coupons at SC publix

The Publix in Anderson, SC no longer accepts other stores coupons. Don't know if it's the same at other stores around this area.
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Old 09-15-2008, 11:16 AM

RE: Publix: FAQ

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Quote:
Originally Posted by vrtuoswmn View Post
You might want to add the Publix Promise. It the item rings up at the wrong price you are supposed to get it FREE. I have never done this myself, but 2 of my friends have. One time they went back in to customer service with the receipt and another time they called a mgr over to the checkout.
I did not know about this until one day I was buying shrimp and getting a bag free. The item rang up inccorrectly and the cashier explained it to me that I would be getting two bags for free because it rang up incorrectly. I liked it!
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Old 10-13-2008, 05:56 AM

RE: Publix: FAQ

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Update

I added this to the OP.

All web inquiries to "contact us" are forwarded to the individual store for a response as each store has its own policies.
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Old 01-28-2009, 05:50 AM

RE: Publix: FAQ

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Publix Checkout Promise

Q: What happens if a product scans incorrectly during checkout?

A: Our Publix checkout promise guarantees that if during checkout, the
scanned price of an item (excluding alcohol and tobacco products)
exceeds the shelf price or advertised price, we will give the customer one
of that item free. The remaining items will be charged at the lower price.

Publix Q&A: Store

Fifth one on the list.
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