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April 2008 ES question??

 
 
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  #1  
Old 05-29-2008, 10:50 AM
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Wags April 2008 ES question??

Okay, I rec'd a slip that states Revlon Nail Polish over rebate limit NO REBATE!!!!
Why? My gift card total was over $20.00, is that why??

I did one of each of

Aquafresh Toothpaste - 3.79
Jane be pure - 4.99
Scubbing Bubble Auto Shower Kit - 5.00
Soyjoy Bar - 1.39
Revlon Nail Polish - 4.79

I rec'd no credit for the revlon nail polish deal!!! I want my 4.79!!

Please help...

TIA
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  #2  
Old 05-29-2008, 10:54 AM

RE: April 2008 ES question??

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check your receipt to see if you purchased 2 Revlon tools together with the nail polish. if you did, just call ES and tell them you have your CRT with you showing the correct purchase. they can easily fix that.

IF you didn't buy 2 Revlon tools with the nail polish, there is no rebate just for buying a nailpolish. HTH.
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  #3  
Old 05-29-2008, 12:02 PM

RE: April 2008 ES question??

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I brought two revlon tools and the nail polish all on the same receipt. The slip says OVER REBATE LIMIT. How is that possible? I only submit one ES per month

TIA
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  #4  
Old 05-29-2008, 12:38 PM

RE: April 2008 ES question??

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Add it up - are you sure that you didn't get credit for the revlon? If you have any revlon products on any of the other receipts (or more than you needed on this one) you will get the Over Rebate Limit message. I ran into the same thing when I bought more of a product than I needed for the rebate (good sale), but still got the rebate like I should have. There were 2 lines for that product on the form I got, 1 showed a rebate for product X and the other said "over the limit" for product X, reffering to the extras.

Your GC balance should not matter. If you didn't get it call and ask why.
  #5  
Old 05-29-2008, 12:38 PM

RE: April 2008 ES question??

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I would call them...they probably just made a human error and they should credit your account immediately.
  #6  
Old 05-29-2008, 12:57 PM

RE: April 2008 ES question??

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I have the same thing on my slip because I bought several Revlon nail polishes beyond what I needed for the deal. I received the rebate for one nail polish, but they said I was over the limit for the others.
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  #7  
Old 05-29-2008, 01:03 PM

RE: April 2008 ES question??

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if your total shows over $20, you DID get it. The subtotal of the deals you said you were going for is 19.96 and you get an extra 10% on the GC for a total of 21.96
  #8  
Old 05-29-2008, 01:28 PM

RE: April 2008 ES question??

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Same thing here, My rebate shows credit for 1 and over the limit for the other, it all worked out thats just how they write it
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  #9  
Old 05-29-2008, 01:56 PM

RE: April 2008 ES question??

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Same here. I bought the Nail polish when they were BOGO so I had 2 on my receipt. I got the rebate for 1 and the other one says over rebate limit.
 

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