[billcox]

I went to three different food lions today and NONE of my FLIP's scanned. Ive never had a problem before this week. Is there something different with their system or with the coupons themselves? I was still able to get credit for them entering them manually, but it always caused a backup in the line and, of course, Im trying not to draw too much attention to myself. Is anyone else having a problem? I hit all three Food Lion's on Little Creek Rd in Norfolk, Va if anyone else is in the area. Thanks

[ahfarlow]

None of mine ever scan either. I wrote to corporate and asked them to send me some coupons b/c mine never scan. They wrote me back and said it must be my printer. I wrote them back and said no..I've tried printing them out in multiple locations. I also told them which stores I frequently visit. No response back. The respones I got from them were rude and sarcastic. Ie) Hello There Mrs. Farlow. Considering I wrote them a professional e-mail, I think this is a disrespectful salutation.

[usedtirewife]

My coupons hardly ever scan. It is funny b/c most of the cashiers see me coming and just automatically type the coupons in. They do the same thing to my friends who shop there and are using the coupons. I just make sure I go to the cashiers I know.

[livetoread]

Mine never scan. I too try to go to the cashiers I know will type in numbers without mumbling under their breath. I have one older cashier who always states the she hates these da** coupons. I just smile and pay.

[savingdollars]

I always tell them just to type it in. I hate the backup I cause! I think there was a post about this the other day that if you print them at a larger magnification they do scan.

[lochelle]

are you printing them off the generator? the ones that you actually print from food lion are larger than the generator coupons and they always scan..so maybe make them bigger..

[Honor]

Sometimes my FLIPs scan & sometimes they don't. It is about 50/50 for me. Even with the ones that they email me. Some casheirs that I get don't even atempt to scan them, they just enter them manually.

It does sometimes cause a back-up. I noticed recently in one of my FL's that there was sign posted at each register for the casheirs. It said that if there were more than 2 people in line that they must call another casheir. It stated "this location has had a problem with this". So, I wouldn't feel bad for causing a back-up. It is their job to be adequately staffed.

[luvcvs]

The problem has gotten worse with the coupons scanning. It is a pain.

[mpayne]

Mine never scan, they always have to enter them manually. Even tried printing them larger - still didn't work.

[Save-A-Lot]

I occasionally have a problem with one of them.... but typically they scan with no priblems. I print from the generator as is.....

[Keri]

Oh well! It is there job to make US happy! hehe It's their coupons. Frustrating I know, but what can ya do?

[MommySusan1]

I have never had a problem with my FLIPs scanning until today. I had used my free cookie Q, laundry detergent, and baby wipes last Friday with no problems. I went this morning and none of them would scan. All the Q's were printed at the same time, from the same printer. I think they might have done something with the computer to force the cashiers to actually look at the Q without just scanning it?

[billcox]

After comparing, ive noticed that the coupons from the generator have a much darker bar code than the ones from the actual shoppers companion thing. I printed some of the cookie coupons from the food lion website and they scan fine, but not from the generator. I printed a few larger ones today so I'll see what happens. I guess I cant complain too much, as none of them have actually been denied.