Staples Rewards Don't Roll!

 
 
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Old 08-05-2010, 09:01 PM
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Staples Rewards Don't Roll!

I learned today that Staples Rewards don't roll! I purchased the "Free" binders after 100% back in Staples Rewards in January, then used that Rewards check in April to purchase the "Free" batteries after 100% back in Staples Rewards. When I finally contacted them to ask why I never received a rewards check for the batteries (Rewards checks are always slow in arriving, but this was 3 months now), the rep directed me to the program terms and conditions document (which is actually a bit of a challenge to find on their website) which does indeed say that Rewards accrue only after discounting for the use of coupons and/or Rewards checks. So if you want to get a rewards check for these "free" items, you can't use a check from a previous reward. Rep said that this isn't publicized in the weekly ads touting "Free" stuff "due to space constraints". Certainly they are free to set their policies however they wish, and I guess it's my fault for not seeking out and reading the terms carefully. Just trying to save others from the same mistake!!
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  #2  
Old 08-05-2010, 09:03 PM

RE: Staples Rewards Don't Roll!

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Oops - just saw that you all covered this a few months ago. My apologies for repeating!
  #3  
Old 08-06-2010, 07:49 AM

RE: Staples Rewards Don't Roll!

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It's always a good reminder for new members. I think that you cannot receive more rewards when you pay with a reward but you can use rewards for the Easy Rebates and then use that gift card on items that you will receive a reward for. Can any of the Staples gurus confirm that?
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Old 08-06-2010, 05:09 PM

RE: Staples Rewards Don't Roll!

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Thanks for the heads up!
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Old 08-08-2010, 03:56 PM

RE: Staples Rewards Don't Roll!

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Looking at the previous thread on this, it seems that you can use rewards for the Easy Rebates items and still get the full rebate. Is that right? I want to do it this week since there are several rebate items. Thanks!
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Old 08-09-2010, 09:58 AM

RE: Staples Rewards Don't Roll!

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Originally Posted by lflion View Post
Looking at the previous thread on this, it seems that you can use rewards for the Easy Rebates items and still get the full rebate. Is that right? I want to do it this week since there are several rebate items. Thanks!
I'd like to know this as well. TIA
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Old 08-10-2010, 11:45 PM

RE: Staples Rewards Don't Roll!

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Hmm - please let me know too!

I purchased some copy paper for $6.49 and a small box of paper for $24.99 on 6/12/10. I was supposed to get reimbursed for it thru one of their specials, but when I looked in my rewards account tonight, I found out I don't have anything heading my way. I did use two rewards to make my purchase; one was from my ink cartridge recycling and the other was from?!? Now I'm wondering how many times this has happened in the past year; I almost always use rewards to help reduce the amount of money oop.

Last edited by shellyandrade; 08-10-2010 at 11:48 PM.
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Old 08-11-2010, 12:47 PM

RE: Staples Rewards Don't Roll!

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From what I've read on web forums and from my personal experience, the "Special" rewards never appear on your account when you view it online. How you're supposed to know whether they're coming or not is anyone's guess...
 


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