[MIAMIMERE]

Thanks, will keep my eye out when I get mine. It seems like every week for the last couple of months I have had some issue - overcharged, ecb didn't print, etc... I have to do a refund every Sunday it seems

[andreaskye]

This was happening at my store with the toothpaste last week (3.99 and 3.49 ECB), just thought it was a regional thing or something. Forgot to get my Softsoap yesterday so when I go back today will get it and check it out.

[Ice]

Bought the Cashmere today and no ECB...Rang up 5.29...

I knew I should have bought what was on the picture...

Oh well, will take back tomorrow and exchange..

[iamamommy]

What RIB coupon is everyone using? The ones expiring end of June RIBs didn't have Softsoap bodywash...just Softsoap Essentials Handwash. I got the RIBs free, not from the magazine... Is there a missing coupon from the free insert?

[didie1]

Originally Posted by iamamommy

What RIB coupon is everyone using? The ones expiring end of June RIBs didn't have Softsoap bodywash...just Softsoap Essentials Handwash. I got the RIBs free, not from the magazine... Is there a missing coupon from the free insert?

You actually have to buy the magazine for this one. It's on one of the pages that you need to cut out. The free inserts don't have it.

[didie1]

When I went after lunch today it still came out $4.49. I pointed it out to the cashier today and she just printed out a $1 ecb- works for me!

[jeanmpt]

Originally Posted by dmyersquin

Mine rang up 4.99, but the ECB was only 4.49. Thanks for the heads up. I was able to have the manager fix it while I was still there. He just generated a 1.00 ECB. He says he believes in rounding up. He's really nice.

Ditto! I was out of town and went to a store that I don't normally shop at and the same thing happened. Saved $1 with the q, got 5.49 back in ECB as the manger forced a $1 ECB.

[zandia642]

Yeah, it happened to me, too. I paid 4.99 and only got 4.49 in ECB. I have to go back to the store anyway because one set of my Sobe Life Waters didn't ring up BOGO (the other 4 did).

[ebaffuto]

I went and purchased the Softsoap apricot scrub and didnt realize until I was driving away that it gave me the $4.49 ECB. After I went back I found a person who worked there and explained it to her and she said oh well that must mean that it is on sale for $5.49, so I showed her the flyer and said "it says right here: costs 4.99 get 4.99 ecb. So then she says "where is this?" so I walk over and show her the tag on the product- $4.99 get $4.99 back and she says "oh that is from last weeks sale." So I said- um... the tag right here says sale starting 4/12/09 and that is today...and she pulls out her cell phone to check the date! She procedes to tell me that the register knows best and I didn't get jipped on my ECB's but she will go upstairs and find out what the problem is. After about 15 minutes she comes down and finally she shouts over at someone at the register to print me a .49 discount on my new purchase. The only thing she says to me is "the person at the front will take you." No explanation, nothing. After I got to the counter my husband says "Not to be rude, but you owe her .50 cents. .99 cents minus .49 is .50 cents" and she says "whatever." They just looked at us like we were crazy. Even if it was a misprint, isnt it their obligation to honor a misprint in their flyer? The person just kept trying to make me feel like she knew what the rules where and I didnt, and every time I kept proving her wrong she got more made at me. Do other people experience these type of things, and if so, how do you deal with them?

[lsnitker]

I think this has been corrected. I just did this deal on my boyfriend's card and it printed the $4.49 ECB and a second $.50 ECB. I'm not sure if it's been corrected everywhere or just that store.

[catlover7731]

I bought a Softsoap this afternoon.. price $4.99 ECB $4.49.. I used a $1.50 coupons and I will not complain, This trip I also bought some kotex Pantyliner's
for 1.49 and had a coupons for $1.50 -CRT from them, plus I used a $.75 coupon from the paper so I made money for $.50 I am not going to complain.

[andreaskye]

Mine I picked up a bit ago was for 4.99- 4.49ECB as well. Had used the 1.00 Q out one of the inserts a bit back. I did not drive all the way back to get it. Strange little quirk there huh?

Oh and BTW, also noticed that the toothpaste deal this week said I had 1 left even after it said offer limit reached yesterday.

[HokieMom]

The store clerk issued me another extra care buck. she typed in .50 to make up the difference but it printed out $1. I hope they fix it cause that will be a pain for everyone else.

[MOVING2FLA]

I bought one today, the coconut scrub, it rang up 4.99, got 4.49 ECB. Used the 1.00 Q, so it was still a MM.

[MrsMaraist]

My store rang up at $4.49 and gave me $4.49 back in ECBs.

[antiqueforest]

Today, I bought one around 930am and still only $4.49 ECB and had to give me a $1 ECB too to make up difference.

[rutgersgal]

So any suggestions on how I can get it fixed if I get home and find that I got a 4.49 ECB when I paid $4.99? The store I bought it at is about an hour away so I'm not going back there ...

[acapie]

I've thought about this, and I think I'm just going to let it go. It's still a great deal at .50 - but I am really torn. I stopped by CVS on my way to mass yesterday morning so I didn't have a chance to deal with it. Maybe I'll call customer service - although I don't think I have my receipt anymore. . .

[stefani1]

I didn't check - but my store lets me use competitors coupons and I had the free up to $3.99 coupon from Wags from last week that I used. it was a big MM for me regardless so I'm not worried over the $.50! Glad to see some of you are making out with the extra $1 ECB though!

[PeachyPeach]

Originally Posted by Ice

Bought the Cashmere today and no ECB...Rang up 5.29..

Dido. I'm glad that I was at the store when I caught it. The cashier was very nice and patient. She pushed me through a $5 ECB on the spot.... hope she doesn't get in trouble for the overage. I didn't spot it until home.

Just be careful to check your prices as the ring up this week!

[acapie]

Originally Posted by Ice

Bought the Cashmere today and no ECB...Rang up 5.29...

I knew I should have bought what was on the picture...

Oh well, will take back tomorrow and exchange..

I was wondering about that, I was on my way to church though so I didn't have time to scan any of the other "flavors". Our store had them all set up together in an end of aisle display so that pretty much told me it was only on those two kinds since that was in the ad as well. . .

But you never know until you try! That's how we found out about the Dawn Hand Renewal!

[davidsdesire]

it's a corporate wide mistake...my cashier said she would call them and advise then she gaveme 50cents cash

[angel nee nee]

Hey can you tell me where the $1 q is from?

[brookecash]

Originally Posted by acapie

I've thought about this, and I think I'm just going to let it go. It's still a great deal at .50 - but I am really torn. I stopped by CVS on my way to mass yesterday morning so I didn't have a chance to deal with it. Maybe I'll call customer service - although I don't think I have my receipt anymore. . .

When I called Customer Service on an unrelated matter, I didn't even have to give them my receipt number. They were able to see the purchase based solely on my Extra Care Card number. So, hopefully if you call, they'll be able to add the $.50 ECB onto your account.

[couponclipper]

Pheephee, I got the same ($4.49 instead of $4.99 ECB) back for buying the one Apricot scrub. Does anyone know if this was a misprint in the ad?