| A message from HT regarding the missing lip balms... Yes, I had a problem with my local CVS not having the HT Lip Balms so I wrote into HT to let them know...and here is what HT wrote back:...Of course, it doesn't help us at all. But Maybe if the deal comes up again...we should all get on CVS about carrying this product!
"Thank you for contacting us regarding your interest in Hawaiian Tropic Lip Balm SPF45+.
We are sorry to hear you are unable to locate your favorite sun care item. Our products should be available at local drug, discount or supermarket stores, as well as national retail stores such as K-Mart, Rite Aide, Target, CVS, Walgreens and Walmart.
Since you are having difficulty locating it, there are two options for your consideration. First, you may wish to speak with the manager at your local retail store and request that they order the product for you. Unfortunately, some retailers consider our products seasonal, and may not stock them year-round. Making the manager of your local retail store aware of your interest in our products is often an effective way of getting the items you want stocked. In the meantime, we will inform our Sales Department of your desire to purchase this product in your area.
The second option is to order the product from our business partner, TeeBop.com, by calling 1-800-667-4860. They accept credit card orders from 8:00 am to 8:00 pm ET, Monday through Friday. All stocked items are shipped within 48 hours.
We appreciate your contact and this opportunity to be of service.
Sincerely,
Hawaiian Tropic Consumer Affairs" |