Expired Extra Bucks?

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Old 06-27-2010, 05:42 AM
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expired extra bucks?

Hi... I had LOST my coupons .... ... but they were found.... so glad I put my name and address in them...

BUT>>>
They were found a week after my CVS EXTRA bucks expired... does anyone know if CVS will take expired ones?

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Old 06-27-2010, 05:48 AM

RE: expired extra bucks?

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i think it may be ymmv. i had one that was about 10 days expired just the other day, I hadn't realized it had expired and I asked her if I could still use it and she said sure! I also had my sil tell me that you can call in 1 time and they'll reimberse them to your card. so idk about that one. good luck, tell them your story, might help out.
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Old 06-27-2010, 05:49 AM

RE: expired extra bucks?

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CVS policy is to take expired coupons. If the cashier does not take them ask to talk to the manager or just mention calling the DM.
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Old 06-27-2010, 08:13 AM

RE: expired extra bucks?

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One of my stores used to, they were recently told that they shouldn't be, by the DM. I went to another store a few miles away, and they said they could take them within reason. I asked what that meant, and they said as long as they weren't like 5 years old. A couple months would be ok... I would have assumed both stores would have the same DM and given the same message...
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Old 06-27-2010, 09:00 AM

RE: expired extra bucks?

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I just the other day over heard a cashier tell a customer that she could not take her ecb because it has expired...the customer proceeded to tell her that they have always taken them....and the cashier responded with yes, but we have recently been told that is not allowed any more. The cashier was really nice about it......HTH
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Old 06-27-2010, 09:10 AM

RE: expired extra bucks?

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I had also read that they would accept expired coupons from the magic machine but was told this week that they will only accept them if they are less than 1 week expired. Sometimes I don't spend mine immediately because I know a deal is either on-going or coming up that can be combined with it.
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Old 06-27-2010, 12:05 PM

RE: expired extra bucks?

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I think it must be up to the managers . We had a store that took them and when they got a new manager they stopped taking expireds.
Another store got a new manager and they now take them for one week after the date.
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Old 06-27-2010, 12:08 PM

RE: expired extra bucks?

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i would check your store i had been throwing mine away as they expired if i had forgot about them but i found out the other day i can still use them so check with your store
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Old 06-27-2010, 12:12 PM

RE: expired extra bucks?

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I think it's up to the managers....@ one particular store, the day manager told me, expired ECBs accepted up to a week. I tried using one but went during evening time and got shot down by the night time mgr who was cashiering. The night time manager told me no expired ECBs at all. I mentioned about what the day time mgr said, but night time mgr would not budge so I canceled my order cuz didn't want to have too high OOP.

Next day, I was out running errands and went to another CVS that was bigger. Asked before ringing anything up and was told expired ECBs accepted up to a month.

Try hard to keep track of ECBs so I don't have expired ones so no need to worry about them at all and no need to ask to talk to mgr and checking the expired ECB policy.

I hope you will get to use yours without any problem!
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Old 06-27-2010, 01:41 PM

RE: expired extra bucks?

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I have found that the ones open 24hrs are a lot more flexible with this.
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Old 06-27-2010, 02:40 PM

RE: expired extra bucks?

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Our CVS store will honor your earned "Extra Bucks" within reason but not Mfg expired coupons. For obvious reasons "sooner you use them the less likely to loose them". I tell our customers to keep them with their CASH, because it's CASH you have earned just like a pay check. Alice

Last edited by Alice Walker; 06-27-2010 at 02:46 PM.
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Old 06-27-2010, 05:33 PM

RE: expired extra bucks?

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They should be fine, most cashiers at my store will without a big fuss. If they are just a few days out, no problem. Any more than a week usually they call a manager to approve them, but it should be fine.
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Old 06-27-2010, 05:38 PM

RE: expired extra bucks?

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Making a threat to call the DM is pretty tacky gmarlee, considering the cashiers performance is graded, its not up to them whether or not to take them its coming straight from the corporate office. Most cashiers will take them if they are a week or so expired, if store policy is not to accept them, so be it. You let them expire, not the store.
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Old 06-28-2010, 09:12 AM

RE: expired extra bucks?

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Quote:
Originally Posted by gmarlee View Post
CVS policy is to take expired coupons. If the cashier does not take them ask to talk to the manager or just mention calling the DM.
Ive never heard about this being cvs policy I work there and have been told by our regional loss prevention manager and my district manager that we Do Not take expired anything.
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Old 06-29-2010, 06:17 PM

RE: expired extra bucks?

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My local CVS (PA) will take expired ECB's up to one week after expiration date.
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Old 06-29-2010, 09:27 PM

RE: expired extra bucks?

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I have at least 20 CVS within 20 min of me. The main 24 hr CVS that I shop at will take ECBs up to a week expired. I do not have that leisure at the other CVS even though the DM is the same. I havent asked each and every one of them, but none of them have been so gracious and kind as the one this one. Thankfully this one is less than 5 min away, but I just got done telling my husband that I'd drive 30 min to shop there b/c of the wonderful CS that I receive.
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Old 06-30-2010, 01:19 PM

RE: expired extra bucks?

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When I was at CVS last week the cashier told me something really interesting. The cashier checked me out and gave me a $4.00 off anything coupon attached to my receipt. I said, " I hate when they give them to me, because I always forget to use them before they expire". The cashier then told me that they honor expired CVS coupons that print out on your receipt. So this week I took two expired coupons in and even told the cashier they were expired. She said, "No problem", and used it. Cool, uh?
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Old 06-30-2010, 01:38 PM

RE: expired extra bucks?

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My mother had expired extra care bucks the store would not except them emailed corporate this was their reply They also sent her a new card she had not ask for a new card it had a 4/20 with it it had expired 5/31/10 she just received it last Saturday in the mail. Then I called about that and spoke with a lady she said I am showing that you have a 4/20 when you use the red machine it will print or with a purchase we went Monday night no coupon printed and she product a pack of gum no coupon printed so I emailed them back about that also with no response. but anyways this was the reply about expired

Thank you for contacting CVS/pharmacy ExtraCare in regards to your expired coupons.

I am sorry to hear that your coupons expired before you were able to redeem them. Unfortunately due to system constraints we are unable to reissue those coupons or issue any type of credit. I do apologize for any inconvenience this may cause

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Old 06-30-2010, 07:56 PM

RE: expired extra bucks?

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*Some* CVS's will take expired extrabucks and/or coupons but it is NOT corporate policy. If a particular store accepts anything expired, GREAT rejoice and be thankful that you have a lenient store. If a particular store does not take anything expired, well that's why there's a date on the ECB/coupon, so that you know your time limit to use it. There's no reason to call and complain about a store not taking expired ECBs/coupons - if they were meant to be valid forever, there wouldn't be a date on them. Some stores are very very nice and will allow customers to use expired ECBs and/or coupons for a specified amount of time (some may say a few days, some say a week, month, etc) but stores that do not take them are not doing anything wrong. You have to learn to work with whatever you've got.
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Old 06-30-2010, 08:15 PM

RE: expired extra bucks?

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It never occurred to me to ask if they will take expired ecb. I've only had one that expired before I realized it and it was only 50 cents so I wasn't too bummed out.
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