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#1
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I had to share this with everyone who complains and doubts CVS. Over the weekend I accidentally left my coupon folder in a CVS store. We were on vacation and this CVS is over 2 hours from our home. I called yesterday to find out if they had my folder, after searching for days and couldn't find it. They indeed had it, at first the lady said she would hold until I could get back up there to get. I called back to see if I could mail them a prepaid mailer to send it to me in. She came back after a little while and said they would indeed mail it to me and they would pay the postage!!! I have never had better, nicer, customer service, and generosity. This seals the deal, making me an even more loyal CVS customer.
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#2
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How very kind of them! I love my CVS! I've never had any problems and the managers there are always more than kind and helpful. Im so glad you are able to get your coupon folder back!
__________________ Coasties Wife |
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#3
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CVS has moved up to one of my favorite stores.
__________________ To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Leford |
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#4
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I know my cvs personnel are awsome!
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#5
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I agree cvs is awesome. I leave the store everytime kknowing I got a great deal and not having the cashier make me feel like I just stole from them or I'm commiting some type of crime. Glad you got your folder back.
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#6
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im glad you got your folder back im also a loyal cvs customer i love cvs for their friendliness and have never had a problem with any cvs
__________________ To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. proud To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. wife sahm of 2 boys Xavier To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Xander To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Xak To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. If i dont respond 2 ur messages asap its not cuz i dont wanna trade its cuz i gave myself a day off the comp |
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#7
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That is awesome customer service. I have never had a bad exprience at CVS. They are always so helpful to me.
__________________ Cassie proud wife to Nick To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. and mommy to 2 year old Serenity To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Saving for my daughter's college fund one coupon at a time. New items added to my FSOT. I have multiples of almost all the Q's, and I am still working on getting all my Q's added. If you are looking for something and I don't have it listed just PM me, and I will let you know if I have it. |
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#8
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Very nice to hear a kind story!
__________________ I'm Lisa DW to Brad To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. , We have DD Ashton (19) To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. and DD Brenna (15) To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. and Canine Son Max To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Friendship, loyalty, love, do not require coupons.. for everything else.. Use a coupon! To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Check out my Potluck Envies for Sale!! GREAT deal! To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. |
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#9
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Wow! How nice... yeah I am starting to like CVS better but like my mgr's better at Walgreens as they are so nice to me!
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#10
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I always love to hear the positive about all the stores. Glad to hear that you had a great experience.
__________________ ClipperKC To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Available FSOT: Full Inserts SmartSource 7/26 to 11/8 Full Inserts RedPlum 8/2 to 11/8 To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. H) Have lots of individual Q's: Contour Breeze2, Bic $1/2, $3/1 and B1G1 Chef Michael, J&J, Bumble Bee, Free Friskies, Free Fresh Pet, and more for sale and trade Let me help you fill up! To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. and put money in the To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. |
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#11
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thank you so much for sharing this. It's so easy to point out the bad in people/stores but rarely do we praise them for doing good or just doing the right thing!
__________________ wife to a To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. and mommy to To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Kaleb;1 and To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. Alexis; 6. Last edited by nene0784; 09-11-2009 at 08:17 AM. Reason: spelling error. |
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#12
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That is so great that they were willing to help you out! What a great store! You should totally call or email in a compliment for the store.
__________________ Brian's wifey (9/30/06) Alexander's mommy (11/09/07) Baby #2 - due sometime around April 26, 2009 *beware the hormones. |
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#13
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Thanks for sharing a positive story with us all! Glad you got your coupon folder back! |
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#14
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How nice!! I agree, I get awesome customer service at CVS!
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#15
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You should def let corporate know what good service you received from that store.
__________________ Wife to my hottie, Randy To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. , and Mama to a busy toddler Drew To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. |
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#16
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Wonderful story I sure would call corp and send them a thank you card!!
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#17
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That's really nice!!! Yay for getting your folder back. My CVS rocks, too! One cashier always says "There's my coupon girl! How much are we saving today?" She gets really excited. |
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#18
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I agree...I am a loyal CVSer! I lost my binder that had $40 in ECB's in it, and a CVS manager that reads afullcup offered to send me my ECB's. I was so happy, and thankful! I am still in shock. Now that is customer service! I know and love the manager and employees at my store, but they did not offer to replace my ECB's for whatever reason. But I will continue to be a loyal customer there. It still amazes me that a complete stranger would be willing to help a customer out that way.
__________________ Happily married to the love of my life To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. SAHM to three beautiful wonderful children To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. |
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#19
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That is awesome! I have always had good customer service at CVS! |
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#20
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I love my CVS's! The 24 hr one is my fave... The one @ the Mall just went through a remodel and is better than ever... And I recently went to a new (to me) CVS just across the line in a neighboring town but I know once I memorise the layout, I'm gonna love that one too! |
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#21
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Thats great.....what Customer Service....
__________________ To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. |
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#22
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That a great story, I'm so glad you got your coupon folder back! Thank you for sharing with us
__________________ Nicole - Mommy to DD Brooklyn To view links or images in signatures your post count must be 15 or greater. You currently have 0 posts. 18 months CVS YTD Savings $2093.32 CVS YTD Savings $1521.67 (Mom's Card) IVVDSO Gerber Graduates Qs PM Me |
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