[cgh5772]

I had to share this with everyone who complains and doubts CVS. Over the weekend I accidentally left my coupon folder in a CVS store. We were on vacation and this CVS is over 2 hours from our home. I called yesterday to find out if they had my folder, after searching for days and couldn't find it. They indeed had it, at first the lady said she would hold until I could get back up there to get. I called back to see if I could mail them a prepaid mailer to send it to me in. She came back after a little while and said they would indeed mail it to me and they would pay the postage!!! I have never had better, nicer, customer service, and generosity. This seals the deal, making me an even more loyal CVS customer.

[coastieswife2]

How very kind of them! I love my CVS! I've never had any problems and the managers there are always more than kind and helpful. Im so glad you are able to get your coupon folder back!

[leford]

CVS has moved up to one of my favorite stores.

[karenvallone]

I know my cvs personnel are awsome!

[aeninmn]

I agree cvs is awesome. I leave the store everytime kknowing I got a great deal and not having the cashier make me feel like I just stole from them or I'm commiting some type of crime. Glad you got your folder back.

[LaLax2]

im glad you got your folder back im also a loyal cvs customer i love cvs for their friendliness and have never had a problem with any cvs

[nickncassie]

That is awesome customer service. I have never had a bad exprience at CVS. They are always so helpful to me.

[Pepsilady405]

Very nice to hear a kind story!

[roseminxe]

Wow! How nice... yeah I am starting to like CVS better but like my mgr's better at Walgreens as they are so nice to me!

[clipperkc]

I always love to hear the positive about all the stores. Glad to hear that you had a great experience.

[nene0784]

thank you so much for sharing this. It's so easy to point out the bad in people/stores but rarely do we praise them for doing good or just doing the right thing!

[mrsfloyd]

That is so great that they were willing to help you out! What a great store! You should totally call or email in a compliment for the store.

[didie1]

Thanks for sharing a positive story with us all! Glad you got your coupon folder back!

[krispy76]

How nice!! I agree, I get awesome customer service at CVS!

[rachelhale]

You should def let corporate know what good service you received from that store.

[mcdlady1]

Wonderful story I sure would call corp and send them a thank you card!!

[courtne21]

That's really nice!!! Yay for getting your folder back.

My CVS rocks, too! One cashier always says "There's my coupon girl! How much are we saving today?" She gets really excited.

[ydelauder]

I agree...I am a loyal CVSer! I lost my binder that had $40 in ECB's in it, and a CVS manager that reads afullcup offered to send me my ECB's. I was so happy, and thankful! I am still in shock. Now that is customer service! I know and love the manager and employees at my store, but they did not offer to replace my ECB's for whatever reason. But I will continue to be a loyal customer there. It still amazes me that a complete stranger would be willing to help a customer out that way.

[nilennovy]

That is awesome! I have always had good customer service at CVS!

[cluttercollector]

I love my CVS's!
The 24 hr one is my fave...
The one @ the Mall just went through a remodel and is better than ever...
And I recently went to a new (to me) CVS just across the line in a neighboring town but I know once I memorise the layout, I'm gonna love that one too!

[Drea]

Thats great.....what Customer Service....

[missmaverick04]

That a great story, I'm so glad you got your coupon folder back! Thank you for sharing with us