Can't Print Smartsource Coupons, Help!

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Old 02-16-2011, 11:52 AM
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Can't print smartsource coupons, help!

I can't get any smartsource coupons to print...I have tried making sure java is enabled. I even downloaded the newest version.
Anyone have any suggestions for me? I missed some free taco q's because of it.....
TIA!
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Old 02-16-2011, 01:07 PM

RE: Can't print smartsource coupons, help!

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I've had trouble before with smartsource coupons printing. I think it has to do with me using firefox as my browser. I have printed successfully with internet explorer. Could this be the case for you?
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Old 02-16-2011, 01:17 PM

RE: Can't print smartsource coupons, help!

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For the past couple of year's Smartsource was not printing correctly for me. All I ever got was a small photo of the item that the coupon was for. I followed all of Smartsource's suggestions. I used different browsers, check my Java. Didn't work. It was my printer! I was using a 5 or 6 year old Dell printer. As soon as I hooked up my HP printer, Smartsource coupons print out perfect now.
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Old 02-16-2011, 02:56 PM

RE: Can't print smartsource coupons, help!

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I had this same problem. I found that if Smartsource is the only window or tab open on my browser, they will print fine. If I have another window or tab open, nothing happens. Hope this helps!
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Old 02-16-2011, 04:11 PM

RE: Can't print smartsource coupons, help!

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Quote:
Originally Posted by Inlovewithnight View Post
For the past couple of year's Smartsource was not printing correctly for me. All I ever got was a small photo of the item that the coupon was for. I followed all of Smartsource's suggestions. I used different browsers, check my Java. Didn't work. It was my printer! I was using a 5 or 6 year old Dell printer. As soon as I hooked up my HP printer, Smartsource coupons print out perfect now.
I just got a new HP printer, maybe that could be something to do with it.
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Old 02-16-2011, 04:11 PM

RE: Can't print smartsource coupons, help!

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Quote:
Originally Posted by jwo View Post
I've had trouble before with smartsource coupons printing. I think it has to do with me using firefox as my browser. I have printed successfully with internet explorer. Could this be the case for you?
I use internet explorer.
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Old 02-16-2011, 04:24 PM

RE: Can't print smartsource coupons, help!

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I had trouble and shut down my computer, when I restarted it it worked? not sure if hat wll help you
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Old 02-16-2011, 06:32 PM

RE: Can't print smartsource coupons, help!

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I have been having the same trouble. My husband has to keep messing with it and reenabling it. It will work for a month and then it will act up again. I cannot figure out why it is such a pain to use.
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Old 04-11-2011, 12:37 PM

RE: Can't print smartsource coupons, help!

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Man I am having the same problem I really wanted some of those coupons!!
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Old 04-11-2011, 01:15 PM

RE: Can't print smartsource coupons, help!

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Lucky me, I can now print Smartsource coupons, however Shoprite now refuses to take them. Can't seem to win.
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Old 04-11-2011, 10:19 PM

RE: Can't print smartsource coupons, help!

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I also can not print them using my regular browser (Chrome). I hae to use IE to do it.
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Old 05-22-2011, 02:08 PM

RE: Can't print smartsource coupons, help!

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I havent been able to use smartsource since I installed my new HP printer. I tried everything... only leaving SS in the browser, uninstall and reinstall, java update, firewall. I use IE so I dont know what the problem is, I contacted SS and got the same rote answers each time: "Must be the java, must be the printer, must be something else." I never have figured out what is wrong with it.
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