I Cant Print Any Coupons From Bricks.coupons.com UGH!!! HELP

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  #26  
Old 07-06-2011, 11:54 AM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Update Update! Coupons.com called me back with solution.

I had to upgrade to Firefox 5, but copying the initial print coupon page link from the address bar on Safari to Firefox 5 worked flawlessly.

The rep also said that they are working diligently to fix the issue with Safari and hope to complete the work soon, since OS X Lion is due out any day.
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  #27  
Old 07-06-2011, 06:24 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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printing trouble...Let's Band Together!

I turned on my developer portion of Safari and watched the Javascript error console as I tried to print coupon.

I got this: Extra <html> encountered. Migrating attributes back to the original <html> element and ignoring the tag.
Install.asp:5<head> must be a child of <html>. Content ignored.

from what I read on the net, the first error means that the server that coupons.com is using to send coupons from has an error in their code. It means that the coupon .jpg they are trying to send is coming through as html code...or something like that. I sent them all of the info I could find on the subject that might help their tech team figure out the problem. Who knows if they will even care enough to try and fix it.

I'm so pissed off that these sites aren't making any effort to fix this. I've uninstalled my printer, my printer drivers, my browsers, plug ins, and everything else that everyone has suggested. Nothing has worked. This is an issue with their servers, as far as I can see. I even started emailing the companies of which I want coupons from. I told them about Mac users having trouble and that they should consider putting some pressure on these sites to fix the problem. Anyone else having this issue should do the same. Coupons printing from companies use bricks, etc. to send their coupons to our printers. If bricks won't fix it, maybe hounding the actual companies will do some good. I suggest you send friendly letters asking them to address the issue with bricks, smartsource and the like. Being nasty won't get us anywhere.

I love my mac, I love coupons, I love saving my family money, without these coupons, I cannot afford many of the name brand products.
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  #28  
Old 07-11-2011, 10:41 AM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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I have the "fix" or "solution" that should work for Mac users. I actually received a call from a very nice Tech Support rep from coupons.com. He walked me through and we got Mac printing, but I have no idea what we did. I just clicked where and when he told me. A few days later, it would print from Bricks or Coupons.com and I decided that I would just give up on trying any longer. But a day or so later I received an email with the solution. I followed steps and print print print, no problem. It is rather long and I posted it on my site and covers both Mac and Windows PCs. Am I allowed to put a link here to that page?
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Old 07-12-2011, 06:21 AM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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There is a thread dedicated to this very topic that may help you.
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  #30  
Old 07-12-2011, 07:16 AM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Hi cdmom. Thanks for the thread info. That thread doe not give the "fix" or "solution" for the problem that the people there are describing, which is happening to people by the thousands that are not posting here. That thread is excellent information if you are trying to use a coupon printing link that you had on one computer or browser, and then print it from another. It seems like that is what the post is aimed at. However, there is a software issue that is likely the culprit of the people who just simply can't print.

So, the sad thing about it that if people with the software issue wont find relief in that thread.

Oh well.
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  #31  
Old 07-12-2011, 10:49 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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I would like this info, please.

I sent you a PM, but I think you should post the fix on here somewhere. People are in dire need of it. Thanks so much. Paige
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  #32  
Old 07-13-2011, 12:17 AM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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I'm also having problems printing from firefox and safari. If someone has a solution and could post it here that would be great!
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  #33  
Old 07-19-2011, 02:05 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Quote:
Originally Posted by ringside0 View Post
I have the "fix" or "solution" that should work for Mac users. I actually received a call from a very nice Tech Support rep from coupons.com. He walked me through and we got Mac printing, but I have no idea what we did. I just clicked where and when he told me. A few days later, it would print from Bricks or Coupons.com and I decided that I would just give up on trying any longer. But a day or so later I received an email with the solution. I followed steps and print print print, no problem. It is rather long and I posted it on my site and covers both Mac and Windows PCs. Am I allowed to put a link here to that page?
Can you PM me the info or send me the link so I can fix this issue also?
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  #34  
Old 07-21-2011, 10:19 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Thank you. Will cross my fingers!
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  #35  
Old 07-23-2011, 07:51 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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I had to download firefox browser for safari dosent support it
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  #36  
Old 07-25-2011, 04:44 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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I have windows on my desktop and up to a little over a month ago, I didn't have a problem printing from coupons.com but now, I can't get it tells me to install the printer. It won't install though. My computer says I have tried to install it 33 times now. I keep sending an email to coupons.com. They responded 1 time and said I needed to update my java. I have done this repeatedly, and it still doesn't work. I have tried to contact them again, and no response. Do I have any other recourse?
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  #37  
Old 07-28-2011, 07:50 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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ringside. Can you give me your website address or the info to fix my mac?
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  #38  
Old 07-30-2011, 09:26 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Can u send me the link also tyia
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  #39  
Old 08-17-2011, 02:03 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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ringside0 could you also send me the link? The is such a frustrating problem... but saving me money on ink.. TYIA!
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  #40  
Old 08-26-2011, 09:15 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Quote:
Originally Posted by Rheston View Post
I have windows on my desktop and up to a little over a month ago, I didn't have a problem printing from coupons.com but now, I can't get it tells me to install the printer. It won't install though. My computer says I have tried to install it 33 times now. I keep sending an email to coupons.com. They responded 1 time and said I needed to update my java. I have done this repeatedly, and it still doesn't work. I have tried to contact them again, and no response. Do I have any other recourse?
The SAME exact thing happens to me. It's so frustrating! And this is on a PC, not a MAC, which has known issues.

I've tried on both my laptop and desktop and have the same issue. I haven't been able to print from coupons.com for over a month and have contacted them. They were less than helpful. Has anyone figured this out?
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  #41  
Old 08-28-2011, 08:23 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Try a different browser. On mozilla as an example, shop at home wouldnt work no matter how many times i tried. But on IE it downloaded.
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  #42  
Old 08-28-2011, 08:34 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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I'm another firefox user that has to switch to IE for some coupons. Haven't had a problem since I discovered this. I think I've heard before that problems with printing can be sometimes connected with firewall/virus protection? Could be wrong. My husbands the tech geek, not me. haha
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  #43  
Old 08-28-2011, 08:39 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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I've tried every browser. I even redownloaded IE and Firefox--no go. It's really frustrating
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  #44  
Old 09-05-2011, 11:27 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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ringside, please post help instructions!! thanks!
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  #45  
Old 10-02-2011, 09:08 AM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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I have tried and tried to print the coupons and they will NOT print. I am so frustrated I have tried for a month now. I have windows and use Firefox or Google chrome, any help please???
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  #46  
Old 10-02-2011, 09:39 AM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Printer Possible solutions to printing problems ...

I use a Mac (OS X 10.6.8) with Safari (v5.1) and Firefox (v6.0.2) to maximize my chances of printing Qs from bricks.

Usually I get the screen saying "We're sorry, it appears that we don't support your printer or one of your printer's settings."

Sometimes, if I keep hitting the green "Print Coupons" button, it eventually goes to the print screen with the little printer graphic and I get my Qs.

Sometimes, though, it doesn't work. In that case, I'll copy and paste the URL from Safari into Firefox and go through the same process until the Q prints.

Sometimes, neither browser will print. In that case, I'll click on the little "Help" button in the lower righthand side of the page.

If I'm real lucky, that will take me to a screen on which I can enter my mailing address and bricks will snail mail the Q.

I hope these possible solutions will work for some of you!

Best,

LizzyBizzy
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  #47  
Old 10-16-2011, 11:23 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Fix Bricks printing problem on your Mac

I found trouble shooting tips that helped me fix my Bricks Coupon printing problems TWICE on hubpages - author Chasing Riley. I know how frustrating it is to feel like coupon opportunities are passing you by.
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  #48  
Old 10-18-2011, 11:39 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Thank you all for the help it worked!!!!

Yeah
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  #49  
Old 10-19-2011, 09:35 AM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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What was it that worked to fix it?
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  #50  
Old 10-19-2011, 02:12 PM

RE: I cant print any coupons from bricks.coupons.com UGH!!! HELP

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Please share cus I've tried safari Firefox n nothing ; (
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