I wrote to tell them how awful those flavors are and that I want Chicken and beef in those bags

yes I had them to they are not very good.Stick with the traditional!!!!
Hope you get something good

I am in love with the Uncle Bens! That reminds me to write them too. The "Butter" flavor is disgusting! not a butter flavor in the whole bag!

It's all in who you get!

I accidentally submitted my complaint twice and I got 2 replies. Look at the difference!!

Hello:

Thank you for contacting Quaker Consumer Affairs. Your comments are certainly appreciated as your concerns are very important to us.

Our Company has a long history of providing high quality products in which you can have complete confidence. We work hard to maintain our quality reputation and know that it is built on consumer satisfaction. Please be assured that we will share your report with our Quality Assurance Group in order to assist them in taking any necessary corrective steps.

Please accept our sincere apologies for your experience. We are sending out an adjustment for your purchase of Rice-A-Roni Express via the U.S. Postal Service. Thank you for purchasing our products and for taking the time to contact us.

Donavan

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~
Hello:

Thank you for taking the time to contact us. We're so sorry that you didn't enjoy Rice-A-Roni Express.

Our objective, pure and simple, is to make high-quality products that our consumers will choose again and again. We appreciate your input and will use your comments as we continuously work to improve our products.

We'd like to send a detailed report to our Marketing team, but in order to do that, we need additional information from the package. Please email the Best if Used By Date as well as the UPC purchase seal code information.

We hope you enjoy trying our other products with the coupons we are sending via U.S. Postal Service.

Ori

Thats what I have been running into lately.I get some replies that they are sending me free coupons and other ones that are sending me a refund.But that is very strange to get 2 different replies for the same complaint,as you can see someone didnt read one of your email,just send you a refund and get it over with. Some of these companys would benifit if they actually read what we were saying to them.

One guy wanted bag info and the other guy didn't. I wonder if I will get from both complaints LOL

I have gotten that kind of responce before.One time I wrote a company and they hadnt responded so I called them well I got a bunch of free stuff from the guy I talked to on the phone and then a couple free coupons from the email I sent.They arrived a day apart.Good luck,if they cant read and understand what you are saying in the email then I believe it deserves 2 really good envelopes full of goodies!!!(LOL)