Wow Great Response To A Contact

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Old 01-27-2012, 06:16 PM
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Dance Wow Great Response to a contact
I contacted Victoria Secrets today about a bra that I had purchased. I have had it for a time but shortly after getting it the triangle of fabric between the cups came unsewn, I repaired it twice and its coming apart again now. It made me very sad as I loved the fit of the bra but the quality wasn't real great.
Well I sent the email just stating the facts including that I didn't return it as I live 25 miles from the store and needed it for a wedding so I just repaired and we were on our way etc. Well much to my surprise they emailed me back tonight to let me know that they were very sorry and that they will be sending me a coupon for a free bra up to a $45 value
That is what I am talking about, I was so happy that they are doing something to make it better!
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Old 01-27-2012, 06:26 PM

RE: Wow Great Response to a contact
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That's great customer service!!
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Old 01-27-2012, 06:26 PM

RE: Wow Great Response to a contact
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WOW good for you!
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Old 01-27-2012, 11:52 PM

RE: Wow Great Response to a contact
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grats! hope this next one works out better.
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