[dwhengel]

I'm just kind of curious.

Those that have been able to use the Walgreens Register Rewards at their WalMarts, how long have you been doing that?

A few months? A year?

I'm just trying to get some additional information.

Thanks,
Della

[HeatherBrown]

I am not much help... but my Walmart told me it was ok about 3 weeks ago!

[Vi0let]

Wow, I've never heard that? Hope to hear more.

[tinkerbell82]

i just finally did my first time 4 days ago, they really did not want to take them and i did say they are amun coupons! and i also said if you want to call the manager over that find by me! i said this to the csm on duty and she told the cashier try and see if thy scan, well they scanned!!! hehe saved $5.50 off my total at walmart the other nite, i will be doing this a whole lot more now

[shanda1968]

I used mine at Publix last week. It is my understanding that they are a manufacturer's coupon. The cashier scans it like a regular coupon.

[turtlepower73]

I've tried using Register Rewards at Wal-Mart a few times - the first time being about 2 months ago. The first time worked with no problem - I just asked if they took competitor's coupons, the cashier said she would try, it scanned, so she accepted it. The second time was a few days later at a different Wal-Mart, and the cashier said no. The most recent time I tried was last week, and again, a no go. Both times I was denied, I didn't really fight it (though I usually do stand my ground when it comes to coupons), because there was a big line, and I wasn't really in the mood to argue

Not sure if you have a Kroger around you, but I use them at Kroger all the time with no problem. Hope this helps!

[renajayne]

mine in owosso let me this summer but suddenly said "nO".They said that corperate said they couldn't get reimmbursed for them.

[yelik01]

i Didnt even know that was possible ?????

[yelik01]

But after all they are a manufacturer q

[dwhengel]

Originally Posted by yelik01

But after all they are a manufacturer q

Unfortunately, that logic hasn't worked for me yet.

Della

[dwhengel]

Originally Posted by renajayne

mine in owosso let me this summer but suddenly said "nO".They said that corperate said they couldn't get reimmbursed for them.

Did they say who in Corporate said no? IE: Which department? I'm just trying to work my way thru some different folks/different levels.

Della

[rboys]

That would be nice!

[jazzfan]

I'm gonna ask mine. Crossing fingers.

[bonitak1]

I use mine at Safeway, but I never thought to try Walmart. That would be too cool.

[amber8]

omg so frustrated went to wallmart got like 100 dollars worth the stuff used 40 dollars in qs then handed my wallgreens rewards and the cashier said no maybe these young girls would let you use these but i will not exept them. I was so mad i should have gave all of my stuff back and left. so i said i would be calling her manager and got her name. so now that i drove all the way home the manager said he would make it right with me if i came back out. Awwww I would have went right to costomer service but we had already spent 2hours at wallmart and my two year old was getting tired. So I would like your opinions here what should i do call the main office

[Slegos]

I have been using WAGS RR's for a while at walmart. But 3 weeks ago my cashier freaked out and said I was trying to use a Walgreens coupon at walmart, called over 3 different people that were in charge. After 30 minutes of getting frustrated they took them. I then posted an email to the store through the Walmart website, 2 - 3 days later the store manager called. He apologized and said they do take them and there shouldn't be anymore problems. Well, I wish he was there tonight. I had about $100 worth of goods, a lot of free q's that came with samples this week. When I finished giving her all my q's she totaled it and it was $30. I handed her $11 in RR's and they did it again. She called over a CSM and she was rude and told me I couldn't use them there. So I told them what happened. She was pissed, said she would take them this time. She then turned to the cashier and said she was keeping the RR's and going to security. She also stated that she didn't understand why I cared so much about the $11 in q's when I was getting so much for so little already. I asked if we could exchange information and if she could have the store manager call me again. Just let me know what is allowed, I just want them to be consistent. I don't have time to search out the latest flavor of the month on the coupon policy every time I choose to go to Walmart. So tonight another email will go out to the store manager, but this time I'm really angry. I spent over 45 minutes in line when it should have taken 10 to 15 minutes tops. I guess I'm going to have to learn how to roll RR's!!

[amber8]

So iam not alone good I will be going to wallmart in the morning and will post my results

[dwhengel]

Originally Posted by bonitak1

I use mine at Safeway, but I never thought to try Walmart. That would be too cool.

And even Randall's (a Safeway store) is telling me no as well at the store.

Their customer contact number says yes, but their comment page on website got me a no.

Although the email response from online said that they are going to send the information I provided up to their Marketing Department.

I can't get any store to take them, at all.

The DM's Assistant that I have been in contact with at WalMart hasn't replied to my email from last Wed (1/13) or Thur (1/14).

I have gotten some other interesting emails (positive reply type emails), but I haven't posted them here, because I'm trying to get some othre things together first.

Della

[Dianasaves$$]

I got a NO at my Walmart! I just wish they knew what they were talking about they make no sense in the store and gee the things they tell you about coupons I just want to laugh sometimes!

[amber8]

so got up before dawn i could not get it off my mind. The manager gave me all my cash back for my rewards and the cash for my buy one get one qs that she did not scan the night before 30 dollars worth. I was happy to get it settled but the manager was so not happy to serve me. I tried talking with her and she did not respond. I will not be shopping at the wallmart in ankeny Iowa anymore. Every time i go i seem to have a problem.

[smartino]

no go in CT

[Gossamerwings]

I have asked and asked. They said no. Albertson's said they will no longer accept them.

[kholland19]

I just found out a few days ago that you can use those coupons because they are manufacture q's . Jewels accepts them

[chell0068]

I've never seen that before excited to try should i ask a csm first or just take a chance with a cashier ?

[dwhengel]

Okay, I've gotten a couple of positive responses from NCH (the coupon clearinghouse that WalMart, Walgreens, and Target -- of the major stores in our area -- use to process the coupons after WalMart/Walgreens/Target accepts them from customers), J&J, and GM.

I forwarded those responses to Linda (Asst to David Fasci, the DM of our area) and she is following up (once again). And I keep getting to repeat: "Yes, I am aware that any retailer has the right to refuse to accept any coupon, but I'd like them to at least take a moment and listen to me instead of just seeing the Walgreens and saying no, because they wouldn't get reimbursed for it, when the clearinghouse says they would as long as the manufacturer's coupon policy is being followed."

The reason for forwarding the info to Linda is that her previous response was that Corporate told her that the Clearinghouse told Corporate that WalMart wouldn't get reimbursed by the manufacturer if WalMart submitted a coupon that said "Redeemable at Walgreens."

I disproved that point thanks to a nice lady at NCH.

The basic text that I am sending to the different companies to ask this question is:

----------------
Hi,

Walgreens, in agreement with a number of different manufacturers, issues what Walgreens calls "Register Rewards". They are Catalina Coupons. These are manufacturer coupons with a valid remit to address. If a company besides Walgreens submits the above Manufacturer Coupon, would they be denied payment? Or would the Manufactuer still pay the value coupon (since it is a Manufacturer's Coupon?) to the company that submits the Manufacturer Coupon?

Sincerely,
Della Hengel
-----------------

Some of the responses:

-----------------
Response from NCH ultimately was:
The coupon copy you sent to me (Save $2.50 off your next shopping order…Thank you from Kraft) is a valid coupon sponsored by Kraft. The intention is that the consumer will use this type of coupon at Walgreens. This is indicated by the “Redeemable at Walgreens” language along with Walgreens logos. However, the top left corner of this coupon says “Manufacturer Coupon”, which means you should be able to be use it at other retailers besides Walgreens.

As with any coupon, it is ultimately at the discretion of the retailer whether or not they will accept it, regardless of the product or value. But should a retailer other than Walgreens submit this coupon for reimbursement, the manufacturer (in this instance, Kraft) will most likely honor it and pay the retailer - as long as the coupon is being redeemed within the coupon policy standards.

If you have any questions, please direct them to our Retailer Relations 800 line between the hours of 8am-4pm CST.

Thank you, and have a great day!
-----------------

-----------------
Response from J&J is:
Thank you for contacting Johnson & Johnson. It is always important to hear from our customers and we appreciate the time you have taken to contact us.

If reference to your inquiry, if another retailer submits a Walgreens Register Rewards coupon to our redemption clearing house for payment, they will honor it (as long as it’s a valid coupon). It’s not unusual for other retailers to submit Walgreens Register Rewards coupons, as some retailers accept competitors coupons.

Again, thank you for your interest in Johnson & Johnson.

013606315A
----------------

----------------
Response from GM is:
Thank you for contacting us concerning General Mills products. We appreciate the opportunity to address this matter.

The coupon will need to be read very closely to see if it is to be redeemed at Walgreens only. If it is only redeemable at Walgreens, we would not pay anyone else who submitted it for payment. If it is not a Walgreens only promotion, it can be submitted for payment and it will be honored.

If you have any further questions or concerns, please let us know.
----------------

I've emailed GM a scan of a Register Reward so that they can see the actual text, albiet I haven't heard back from them.

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From Safeway/Randalls (latest response in a series):
Thank you for your recent reply regarding the acceptance of Catalina Coupons from other stores.

Randall's coupon policy clearly states, that we only accept manufacturers coupons. Catalina coupons from other vendors do not qualify as a manufacturer coupon.

We appreciate the time you have taken to provide additional feedback on this issue and we can certainly understand your concern. Your original comments as well as your latest email have been forwarded over to our Marketing Department for further review.

If you would like to discuss this further, please reply to this email or call our toll free number at 1-877-723-3929 and reference contact ID 16127422. One of our associates will be happy to assist you.

We appreciate your business and look forward to seeing you soon. Thank you for shopping at Randall's.

Sincerely,

Randall's Customer Service Team
----------------

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Accu-Chek:
Thank you for your response to our Web site. We appreciate your patience as we research your question. You can expect a complete reply very soon. In the meantime, you can also contact us directly at our 24-hour number, 1-800-858-8072.
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I've contacted Bayer and hadn't gotten a response as of yet. For those that I am emailing directly, I scanned one of the RR's that I had here at the house to send to them so that they can see what it actually says.