What Do You Hate That Cashiers Do?

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Old 03-07-2010, 07:14 AM
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Wags What do you hate that cashiers do?

Hey guys, Im a Walgreens cashier, usually the friendliest and Id like to know, as fellow couponers, what do us cashiers do when you're shopping that irk or annoy you? Like for me I know Im friendly, but I talk too much. And believe it or not, my manager has barred me from bringing my coupon book to work, because sometimes I look for coupons for people but they say I hold up the line. So what do cashiers do that annoy you and how can we improve?
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Old 03-07-2010, 08:02 AM

RE: What do you hate that cashiers do?

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I don't like it when they forget to use my reusable bag that I put up there for my stuff to get packed into.

Also I hand my coupons in a particular order and I don't like it when they spread out the coupons or just grab them willy nilly.
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Old 03-07-2010, 08:02 AM

RE: What do you hate that cashiers do?

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I don't like it when they forget to use my reusable bag that I put up there for my stuff to get packed into.

Also I hand my coupons in a particular order and I don't like it when they spread out the coupons or just grab them willy nilly.
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Old 03-07-2010, 08:04 AM

RE: What do you hate that cashiers do?

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Just a couple that happen very rarely. Tongue in cheek on the 3rd one.

Assume that if a coupon beeps, I'm trying to steal or commit fraud. Then scowl at me or say rude things to me as I'm trying to explain to you why it beeped.

Say outright or imply that I'm gaming the system if I use coupons to get a very low OOP and then get back lots of RRs. It's walgreens' system, cashiers should know how it works and what is Walgreens-legal. Scowl and snort at me when I'm still quietly standing there and waiting after you've given me my change and moved on to the next customer even though the RRs for my order are still printing. (this one happens a lot).

Assume that, because I use so many coupons on my once-a-week trip to your store to do one transaction, I'm the loud one who comes in and clears the shelves, and insists that the floor person go back and check the back room for more items, and insists on doing 20 transactions in a row, holding up the line for other customers, and gets everything for free, and is rude and obnoxious all the while.


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Old 03-07-2010, 08:18 AM

RE: What do you hate that cashiers do?

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My experiences with the cashiers has been fine...it's a certain manager at a certain store that got me upset enough to call corporate...oh well, I got my $5 and I avoid his store as much as possible...all the other Wags are pretty q friendly..their managers too!
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Old 03-07-2010, 09:03 AM

RE: What do you hate that cashiers do?

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Me too, I agree with Schnicks99 the post right above. A couple of stores have the worst management. I do know others with the best. And even the ones with the best get a rotten egg in, once in a while. Like last night, bought 4 vapor rubs and a 12 ct. liquid gel, was over the $20 and a colgate. RR's didn't print, didn't see vicks rub in ad so didn't believe me for the RR. She tried another machine for both, nothing. Think cats were off system. She gave me the $2rr but not the other. I will return tomorrow for the difference. Back to subject. Cashier must check expiration date, and details of item, but sometimes they are like this is not the item, when it says any(I know I have problem here, spanish country and q's are in english, guess they don't know what ANY is). Otherwise sometimes they call the manager for stupid stuff. I just like to fly low. And I know some of my BA's are the greatest. That is cause they know me.
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Old 03-07-2010, 09:26 AM

RE: What do you hate that cashiers do?

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When I buy in bulk... Cashiers/employees always ask me why I am buying so much. I know it's natural curiousity, but asking why I'm buying so much and what I will be doing with the stuff is just too nosey.
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Old 03-07-2010, 09:42 AM

RE: What do you hate that cashiers do?

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elena im not gonna lie but sometimes the reason I dont use as many coupons is because Ive used way too many coupons on stuff i dont need. Im tempted to buy stuff I wouldve never used only because of a coupon. Like I looked in my cabinets, I have 20 air fresheners, 10 toothpastes, and 5 bags of coughdrops, and I live by myself . So I can kind of understand why they ask but still it is rude. But Im considering finding a charity because I buy way too much because of coupons .
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Old 03-07-2010, 09:52 AM

RE: What do you hate that cashiers do?

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Cashiers who only look at the picture and don't READ the verbiage, when it says ANY not necessarily what is picture on the coupon.
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Old 03-07-2010, 09:59 AM

RE: What do you hate that cashiers do?

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Old 03-07-2010, 10:02 AM

RE: What do you hate that cashiers do?

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OP, I think the fact that you try to do the best that you can means you aren't the kind of cashier to give customers problems. Thank you for asking, and thank you for your hard work!
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Old 03-07-2010, 10:02 AM

RE: What do you hate that cashiers do?

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I hate it when I have to ask for the manager, because the cashier thinks what he or she says, goes. For example, last week, the cashier refused my BOGO Q and made a big stink about it, waving her hands in the air, telling me I "CAN'T" get this for free and how I had to buy 4 in order to use the BOGO Q. I call for the manager, he comes and looks at the Q and says it's fine. It would've been much nicer if she just asked her manager if she didn't know instead making a scene.
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Old 03-07-2010, 10:16 AM

RE: What do you hate that cashiers do?

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Just asking the question tells me that you're a good cashier because you obviously care about doing your job well.

Kudos!


The only thing that really annoys me and leaves a lasting negative impression is when an employee at any business mistreats the customers. It doesn't matter if they are a cashier, management, a bank teller, or a secretary. If I spend my money there, I expect to be treated with respect. My WAGs and CVS have excellent employees!

Quote:
Originally Posted by themaineevent View Post
Hey guys, Im a Walgreens cashier, usually the friendliest and Id like to know, as fellow couponers, what do us cashiers do when you're shopping that irk or annoy you? Like for me I know Im friendly, but I talk too much. And believe it or not, my manager has barred me from bringing my coupon book to work, because sometimes I look for coupons for people but they say I hold up the line. So what do cashiers do that annoy you and how can we improve?

Last edited by puterfreak; 03-07-2010 at 10:21 AM.
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Old 03-07-2010, 10:16 AM

RE: What do you hate that cashiers do?

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I hate it when cashier tells me "it's one item per purchase" and won't let me use more than 1 coupons and made me do multiple transactions.

I hate it when cashier takes my wags in-ad coupon, crush it up, toss it in the garbage before I can say, "I still need it for my next transaction".

I hate it when cashier gives me the funny look when I am use coupons and getting the items for free or close to nothing as if I am stealing from wags.
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Old 03-07-2010, 10:19 AM

RE: What do you hate that cashiers do?

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I don't like when a cashier tells you that they "hate" coupons. I always say, "OK." I mean come on, I am a teacher but you don't see me telling my student's parents or the students that they drive me crazy. I just think that is rude.
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Old 03-07-2010, 10:26 AM

RE: What do you hate that cashiers do?

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Quote:
Originally Posted by themaineevent View Post
elena im not gonna lie but sometimes the reason I dont use as many coupons is because Ive used way too many coupons on stuff i dont need. Im tempted to buy stuff I wouldve never used only because of a coupon. Like I looked in my cabinets, I have 20 air fresheners, 10 toothpastes, and 5 bags of coughdrops, and I live by myself . So I can kind of understand why they ask but still it is rude. But Im considering finding a charity because I buy way too much because of coupons .
If you have a lot of the meters as I did (over 52 of them!) United Way wants them! they were giddy that I had so many. Told me they have waiting lists for them. Especially the ones with the strips in them.
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Old 03-07-2010, 10:29 AM

RE: What do you hate that cashiers do?

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my only gripe (and this has nothing to do with a Wags store) is when the cashier does read the entire coupon and they still don't understand it.

for example: the purex bogo q that expired yesterday said something to the effect of "good on 100 oz size (72 loads) or smaller". the cashier read it as it had to be a 100 oz bottle, but the number of loads per bottle could be smaller. now, i'm not even sure what part of that made sense in her head, but i was speechless as she called her manager (at home, on a saturday morning) to ask if she could accept the q for a bottle of purex that was only 30-40 loads per bottle because it wasn't a 100 oz. bottle. huh?

and yes, my DH pointed out that maybe she was thinking about the bottles being a different concentration of detergent per bottle, so some bottles of the same weight (ounce-wise) would have different loads per bottle.

it still aggitated me a little
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Old 03-07-2010, 10:33 AM

RE: What do you hate that cashiers do?

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Wow that is great that you are asking this! I don't really have any others than what were already posted. I haven't had too many problems with cashiers at any of the stores I go to. My favorite wags has the best cashiers and they all tell me what a great job I do with coupons. The only thing I ever got asked was when I bought 5 Trident layers the cashier asked me how many papers I buy and said she hoped that wasn't rude she was just curious. I have no problem with it! I love spreading the coupon love! I gave my Target cashier last night some websites to use as well as the couple behind me that were shocked at my $88 savings .
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Old 03-07-2010, 10:41 AM

RE: What do you hate that cashiers do?

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Quote:
Originally Posted by themaineevent View Post
elena im not gonna lie but sometimes the reason I dont use as many coupons is because Ive used way too many coupons on stuff i dont need. Im tempted to buy stuff I wouldve never used only because of a coupon. Like I looked in my cabinets, I have 20 air fresheners, 10 toothpastes, and 5 bags of coughdrops, and I live by myself . So I can kind of understand why they ask but still it is rude. But Im considering finding a charity because I buy way too much because of coupons .
In your case, you could be a coupon angel and leave that coupon by the product for the person who's actually looking to buy to use it. I'm sure you'll make someone very happy and appreciative. I do them all the time with diaper Qs, and food item Qs, to name a few.

For me, it feels good to be able to supply my kids' classrooms with free tissue boxes and bandaids and whatever I can find in bulk and throatdrops and cold medicines and treats for special occasions for their teachers. And then there are always family and friends too. But then again, I don't like to have to explain these to the cashiers. If I volunteer this info, that's different. Otherwise, I'd prefer they don't ask.

example: last week I found a ton of Lamisil foot powder and jock itch cream on clearance for $2 and I had also a ton of qs to make them free, what could be better than getting something your family need for free? (an RR or EB, maybe? just kidding!) Thank goodness, she didn't ask, otherwise how embarrassing to answer!
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Old 03-07-2010, 12:25 PM

RE: What do you hate that cashiers do?

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Treat me like I am stupid. I have been using coupons since I was in high school! I was responsible for helping my divorced parents in helping them shop. My brother says he always knows who to come to help save money so I hate it when the cashiers act like I am doing something wrong or I do not know how to use a coupon. It is just plain rude. I also have to agree about moving the coupons all around.
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Old 03-07-2010, 12:52 PM

RE: What do you hate that cashiers do?

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Quote:
Originally Posted by gidget0949 View Post
Cashiers who only look at the picture and don't READ the verbiage, when it says ANY not necessarily what is picture on the coupon.
we have one of that and she is well known....err notorious. I'm sad she works at WAG but I feel sorry for that store. I know that I'm not the only one who walks out if she is the only one at the register knowing she will not scan a coupon that says good on ANY if the item you're buying is not shown in the picture or if the item shown is a different flavor/color/scent. She is "lovingly" known among couponers as Granny Goose
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Old 03-07-2010, 01:18 PM

RE: What do you hate that cashiers do?

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It's just got to be those cashiers who are crabby! The other day I had one who literally insisted the I give her the Wags ad-in Qs before she would scan my manu Qs, even though I gave those to her first!?!?!

But for every cashier that tries to make my transaction go sideways, there is another that cheers me on .
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  #23  
Old 03-07-2010, 01:56 PM

RE: What do you hate that cashiers do?

Don't hate what you can't imitate.
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Ok I read this post earlier and at first I couldn't think of an answer but now I have one!

I absolutely can not STAND it when cashiers make something up on their feet. I am sure everyone is familiar with what I mean because we have all gotten it before. The whole "Well, your RR didn't print because you used an RR to pay." or...."Your RR didn't print because you used coupons." or "There is nothing I can do about an RR not printing."

Seriously, it is OKAY to say "I don't know" if you really don't know. But please don't give me bullcrap lines about this and that because although you may not be too familiar with your computer system, I am and I know that I should have received an RR, thank you.
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  #24  
Old 03-07-2010, 01:56 PM

RE: What do you hate that cashiers do?

Don't hate what you can't imitate.
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Sorry double post.
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  #25  
Old 03-07-2010, 05:23 PM

RE: What do you hate that cashiers do?

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I have one thats not been mentioned yet!!!!!!!

I cant stand when a coupon beeps and the Cashier asks for the item back to re-check "just in case" then huffs and puffs because their line is beginning to back up! I understand its important for them to make sure the Q is right, but sheesh they could at least help go through the bag thats still at their little counter! It happens a lot with BOGO Qs as they usually beep for a price prompt!
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