[DanielleCT]

I was never insulted like this! He stated to me (I asked for a cs supervisor) that they had to stop doubles because "you" people were causing the store too much money! I explained that all stores around them double coupons (I named them all - a&p, stop and shop, shaws, price chopper, shoprite) and he'd lose business. He stated that they realize that and if enough of "you" people complain, they may re-instate it but we did this to ourselves

Excuse me for shopping there. I thought the point was to get customers into the store! Woops my mistake!

Sheesh!

[ctsunshine]

That's amazing Danielle.

Does your North Haven store double currently? None of the Big Y's near me have doubled for several years now.

Competition is the name of the game!!!

[thehiggi]

This was from corporate or the dope at customer service? If it was CS, I'd contact corporate in writing and let them know what happened. I can't believe that they would support this attitude in today's economy. (OT - I sure miss Big Y and all those little coins!)

[daised]

Wow, that was just plain rude...I would definitely complain. I hate it when someone refers to me as "you" people...that is just a ridiculus insult too. I used to work for Big Y some years ago and I would never have talked like that to anybody and written up any of reports for doing so.

I mean really, 10 years ago Big Y did triples...you could earn them with your purchases...that was crazy! Not many stores triples then either and now they won't even double! I wish they would do something small at least...
Price Chopper does this thing where it won't double after you get 50% savings or something...odd but better than nothing. I think they also have some stores that double up to .99...but it does it weird where a .25 q will double to .50 but a .60 q will only double for another .39, so a total of .99...still better than nothing.

[PamMc]

Danielle if the store customer service representative treated you poorly you should notify Big Y's corporate customer service representative. The number is 1-800-828-2688 or you can go to Big Y's website and email their corporate office.

[blessedgirl]

Shut up!! That is the craziest thing I have ever heard. He must not realize that GMA just reported a few weeks ago that coupon usage is up 160%!! Wow!! I am sorry you were treated that way. They act like couponers are part of some major conspiracy to get over on people...please!!!

[ctbasketlady]

I for one only shop at Big Y now if there is an Awesome sale...I don't "waste" my coupons there...unless they are a dollar or more. They have gotten way too expensive lately. My food $$ are going to Shop Rite & Stop and Shop these days.

[mommy2boys]

I sent a letter to corporate when they stopped doubling at the Big Y in Monroe about a year ago and never even got a response. Needless to say I am still shopping there as it is close to my house but I am looking forward to the opening of Stop and Shop across the street. Hopefully the competion will bring some good deals

[ctsunshine]

That's really funny, it was the opposite in Trumbull. S&S was the only store in town and crazy high prices. When Big Y opened on Hawley Lane in Stratford, i think it upped S&S's game (they remodeled). I haven't checked if the prices have come down.