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Old 09-19-2008, 10:26 PM

RE: Why wouldn't she take my RR?

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If the RR Q is the first Q they take off, then the system doesn't recognize if you have 10 items and going to scan 10 Man. Q's (since, it's not a "pyschic" register )--the register will only pick up the number of Q's vs. # of items after the Q's are scanned.
Example: have 10 items with 10 Manf. Q's + 1 RR reward--
ring up the Manf. Q's first and the system recognizes that the RR can't be used because there are 10 items and 10 Manf. Q's used, but if the RR is rang up first--all the register picks up is that there is 10 items and no Q's scanned when the RR is ran through. I don't think stores/customers do/did this as an intentional way to work around the RR/manf. Q vs. item limitation but as found it as a solution when they couldn't figure out why it wouldn't take the RR and didn't know read/know all the "fine print" on the RR's.

With all that mumbo jumbo said--it won't take it off if the "before tax" amount is less than the RR amount, regardless how many Manf. Q are used, which is why it wouldn't go through on yours.
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