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Old 08-27-2008, 04:14 PM

RE: BOGO Info DIRECTLY FROM CORPORATE

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Quote:
Originally Posted by mrialsjr View Post
I just had to email and ask for myself and thought I'd share the reply since I like it and it sounds good to me.

August 27, 2008


Dear Mr. Rials,

Thank you for taking the time to email us with your concern regarding our
store at 11118 S. Memorial. Please be assured that Walgreens takes customer
comments and complaints very seriously, and we will continue to try to
improve the way we do business.

When using two Buy One Get One free coupons, one item is being purchased
while the two are free. A total of three items will be received. If a Buy
One Get One free coupon is used on top of a Buy One Get One free sale, both
items are free.


Again, thank you for taking time to bring your comment to our attention.
We hope you'll give us another chance to serve you.


Sincerely,


Anna K.
Consumer Response Representative
Oh My! I was just going to post this here! I sent WaG's an email in regards to using BOGO coupons on items that on sale for Bogo and got this same response!

But ummmmmm, if I may; I sent them another email in response this one and stated that if a items is on on sale for B1G1 and the customer has a B1G1 Free coupon doesn't that mean that the customer gets the both items Free and only have to pay the tax? I really think the person missed my point about the the coupon that being used and that it already states B1G1. Then I went on to give an example of the Glade Warmers that are on Bogo this week.

Opinions appreciated!
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