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Old 05-25-2015, 08:36 AM

RE: Bad experience at my Wags store

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You live so close to your Wags, it would be a shame for you to break up with them. At mine, I can get the manager or assistant manager involved to resolve a coupon problem, and they are totally on the side of the customer. If you have a problem and have the time to get upper management involved, it would be a good way to speed up the training of the unhelpful cashier, and get the resolution you deserve. If the manager works out your problem with the newbie cashier standing right there, she may not nit pick your transactions and coupons so much ... and you would leave there feeling validated. You really do deserve better treatment!
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