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How can they do that? I just don't get it, and when you have $170 in ECB, that's YOUR money. I don't even know what to tell you here but I'm so sorry that happened. Have you tried going up the chain of command? Like when one person tells you "there is nothing we can do" ask for their supervisor and keep going up the ladder until this gets resolved. How did you find out they cancelled your card?
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