Originally Posted by aubreepwi
This was a problem for me in the past month or so. CS finally fixed it for me. If it has been longer than 2 days call them.
I should add to this that the card that didn't update (my boyfriend's), had not updated in about a week and a half. He also let them know this was not the first time it didn't update. The first time the CS person found and updated the BC on the phone. This time the CS lady had "investigated" the account after hanging up the phone and he received a $15 Beauty Buck within the following week.
My card never has an update problem.