Originally Posted by chunter75
I contacted SYWR customer service today about the P&G deal. I advised them of the sticker advertisement on the shelves and not receiving the coupon. We reviewed my recent transactions and the customer service agent agreed I did qualify for the deal. However, after looking up the deal in her system, it showed the effective dates as 4/15/12 thru 4/21/12. I stated the sticker gives the impression that the deal is still on-going. She requested I send her an image of the sticker and her support staff will look into it further.
After taking a closer look at the sticker and one of the $10 CRT from last week, the effective dates are the same. So I have a feeling they are going to tell me the stickers were from last week and the effective date on it are the dates the coupons would have be valid. Grrr! I'm hoping I still get either my $10 coupons or bonus points to match because that is truly false advertisement at its best!!!
I would hate to return all the items I bought because I won't get my coupons back!!
BUT Momma said the P&G printed right at register for her.