Originally Posted by kidsfund2007
I had an issue today w/ HT I purchased Vicks drops .89 & my coupon was $1 off. Customer service manager said they can't take my coupon cause its more than the item price. I told her that I've done this is the past & someone just adjust it or overide it. Ughh, left frustrated and didn't really feel making a big deal out of a dollar. My concern is what if this happens when I have a handful of coupons and this person tells me the same thing again.
I think the HT employee was correct. The coupon can't be more than the item. One time some yogurt was on e-vic for .99. I couldn't use my 1.00 coupon because it was more than the item. But I could use my .50 and it took off .50 and .49, making it free. Hope that makes sense.