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Old 08-07-2010, 06:36 AM

RE: Q trouble last night...

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Quote:
Originally Posted by MidlandsMomma View Post

OP good luck with reporting it to corp. Sometimes you get a call and sometimes you don't.
UPDATE: I actually just got a call from the store manager this morning. I actually recognized his voice when I answered the phone (which made me laugh and tells me I shop there too much, but I digress....)

He was extremely apologetic and asked what he could do to make it right. Explained that some of the cashiers have a bad taste in their mouth due to the fraudulent Qs out there. I told him I completely understood, but it was embarassing to be accused in front of a line of people which is how I felt. He asked me many specifics (which cashier, which lane, which MOD) so that he could offer it up as a coaching opportunity to talk with them.

Anyway, at least I got a call back and know it's being addressed!
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