I would have to say I'm with marbear on this one. Yes, I was FURIOUS at being treated horribly at CVS in regards to using the coupon and them not honoring one mgr's word once I got to the store. But, when I called corporate, they set the manager straight (who prob. hates me soooo much right now) and told him to allow the coupons. I'm not sure who the OP spoke with, but from what I was told by corporate, they have to honor the coupon and there was even a memo posted to each store about it. however, when i did go to a diff. CVS, they honored the coupon but denied ever rec'ng a memo from corporate. I think the problem lies in lack of communication between branches of CVS officials/stores. Every big corporation has this at some point. CVS has been so good to many of us, as GG said. I don't think going so far as calling the whole chain dishonest is necessarily right. Corporate told me one thing to my benefit. They told you another. They told sbombria another. It is just total lack of communication which should be addressed... that's the problem right there!