Will we ever understand RA coupon policy?
Today I went to 3 diff RA to get the Aveeno hair care products (I had only plan on 2 because I was breaking the deals up for a low oop), the first store was fine, only thing they did not have the correct Oral B for the rebate, that was ok.
I went to the second one, the manager rung me up and when he got to the q, I had (2) $1 manf q for the Aveeno and (2) $2 RA video q, he tells me he can't accept both q because he just received and email yesterday (how convenient) thay says they cannot accept any combination of q that will take an item down below $5  ..wth... I took out the coupon policy which was received in another thread and tried to show it to him, he never read it. I told him to just void out the transaction, he was very nice about it.
I went to the 3rd store and picked up the same items (2) Aveeno hair, (2) Tylenol - BOGO and the Oral B tb, the cashier rolling over my q with a fine tooth comb. I thought she was going to say something about the Aveeno q but instead she hands me back one of my $2 tylenol q and says you can't use both of these on a BOGO, she didn't scan it. I told her per the RA q policy I can.
I did not have the policy with me in hand but I told her I will get it from my car, when I got back the manager was there, I went to hand it to her and she says "I don't want to see it, the manager will finish you" I gave it to him, showing him the area about the bogo items and he says as long as the q scans there should not be a problem. I told him she did not even scan it, she just told me I could not use it. He confirmed and said if it scans you can use it.
Now please tell me, if the manager at the second store got this email about nothing going under $5 then why did this manager not say anything about it. I am getting so tired of these made up rules.
|