[limellama05]

I need to vent and get this out. I'm so frustrated at HT.
I'm so tired of Harris Teeter not knowing what they are doing! Originally I was told that they wouldn't be super doubling only tripling. Only to be told by you nice people that they are doing both. Shouldn't the manager have known that?

Also, I read the coupon policy 3 times before going to the store (since it was my first time there). I had 3 of each item since I had three coupons. The policy says you can buy three like items, but when I tried to use three coupons the cashier wouldn't let me. I told her to ask the manager. The manager came over, I told her what my problem was, she went and read the posted policy and came back and said "it says two like items" BS!!!! So i made the cashier take all of my third items off and paid and left. I looked at the signs on my way out and the signs all say three! The manager lied to me!
I went back the next day. I had three coupons for three of the same thing again. This time I came prepared with my print out of the policy. Again I was told "no only two" and "that must be a typo". I was so furious.

Then I got my Sunday paper. Went back to rack up some more great triples while I could. I had my husband and kids with me and they are impatient. I used the self checkout. I handed all of my coupons to the lady. My total should have been next to nothing. Amongst other coupons, I had two candy bar coupons and two of the warm delights coupons. She rang up my coupons and I knew the total still wasn't right so I was waiting for her to finish. She yells over to me. "Ma'am, I rang up your coupons you can pay now" I knew it wasn't right but I sucked up what the total was so I could view my receipt. She didn't scan my candy bar coupon and she didn't scan the warm delights coupon! My husband of course didn't care about the 3 extra dollars but I did. He didn't want to wait around or be embarrassed when I talk to the manager so we left.

I feel better about getting that out. For the future what should I have done in the situation about not being able to use three coupons? And is using the self checkout a bad idea? I just hate leaving my kids on the other side of the checkout stand when I use a cashier. My toddler gets into trouble over there and the infant is usually crying!! HELP ME!