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Yes, I have had the problem in the past but I was able to get it corrected at customer service. I thought they had fixed the issue, but as sar1 said, it seems that Super Doubles have caused some old problems to happen again! You can contact the corporate customer service and see if they can help. I did that in the past and they were able to retrieve and review my VIC card transactions and eventually, the problem with the system was fixed. They were very nice about looking into it for me.
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