[WillUBMyKnight]

I spent 3 hours shopping tonight only to come home empty handed, accused of coupon fraud, and probably the most upset I've been in a LONG time.

I've only been shopping @ A&P for about 3 months (just moved back to CT - didn't have A&P upstate NY) and I have never had any problems...

So...back to tonight...I spend 3 hours shopping...at this point there's only 1 person up front - she asks if I would like to go to an actual register, and I said no (because I like to bag my OWN groceries, less hassles with the coupons, and I can take my time doing everything). I rang everything up, it all came up the rights prices - perfect. Start scanning coupons...

I scanned 2 Ortega coupons and the 2nd one beeped...here we go...nope...she went ahead and put it through...ok...put the Suave coupons through ok - I only put 4 of the 6 I was going to use through and then moved on to the Hot Shot...bought 6 cans, scanned 3 Q's, the 3rd one beeped...that's when all hell broke loose...

She started with "the suave coupons should not have tripled because they were only $1.34..." and then it went to "Oh! These shouldn't have doubled OR tripled because they say Do Not Double" (Smart Balance - starts with a "5" and Edwards Singles starts with a "5"). So then I ask to speak to the manager...

He sighs, and says "You should have used the register." When the cashier mentioned that the Suave Q's were tripling and they shouldn't that's when he started with the whole "coupon fraud" and "you're beating the system" speech. He even went so far as to make an analogy..."You don't walk in to a bank with $1 bill and expect to walk out with $2 - so why do you expect this to double or triple?" He went on to say that the coupon says do not double so it isn't supposed to double - by the register accepting it and tripling it, I (me) am committing coupon fraud. We went back and forth (typical stuff) and I finally just told them to give me my Q's back and put everything away.

This is probably the perfect time to let you all know that they had NO CLUE that this week was unlimited triples until MY order at 11PM (they close at Midnight) on Thursday night (the last day)!!!

So here's the thing...I'm relatively new to this store...I don't know their policies and procedures like the back of my hand yet...when I go back tomorrow to speak to the store manager, I need to make sure that I'm right in stating my case...what would you say/do?? (THANK YOU!)