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I would call customer service and let them know that it is not acceptable to you to not be able to use the voucher. While it is not their fault that a recall was issues, it is certainly not your fault and just a part of them doing business. I am CERTAIN they are being reimbursed from the manu. that issued the recall.
GOod luck and keep us posted
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I am Ashley. Wife to Sean and mother to Ryan-8, Sydney-4, and Connor-2.
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