[aswenson]

Originally Posted by Imashopper

I tried to use a $5 off $30 from Food lion there a couple of weeks ago and they would not accept it. I emailed cust.svc., not complaining, just asking them if they would accept it. I actually received a phone call from the local district. He stated that they normally did not take competitors q's but they would this one time and he would contact the store manager and let him know to ok it. I just thanked him and said no, that would not be necessary, I was just asking what the policy was, I didn't want to make a special deal for me. Well, the next thing I knew, I received a $10 Bilo gift card in the mail!! I was thrilled to say the least!

Thats awesome! When I was pregnant with my first I was constantly going to this one Bi-lo bc its the nicest around me and never had a bagger or someone ask me for help out not only that but the manager never aknowledged me at all! I complained several times and the last time I finally called the DM because I knew him very well and the next day the manager showed up at my door step with a laundry basket full of baby items and groceries!